Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello !I've recently setup a few 8811 and 8851 in our client office with an Asterisk-based stack but could not find a few settings asked by end-users.The biggest problem come from simultaneous call not ringing. If someone has a second call while alre...
Hello everybody,I recently acquired two CP-6851-3PCC used from a call center. The first thing I did was a factory reset. Unfortunately just after the factory reset both phones says "applying configuration" and soon after I can't enter the administrat...
Hello,I recently was given a few 8861's from a decommissioned site at work. They are 3PCC models which were previously connected to Broadworks.All devices were removed from Broadworks, but they still "call home" after factory reset and pull down a pr...
Hi, I have a site that is interested in migrating form CUCM to Webex Calling, I know the the phones need to be in v2 or higher but I wanted to ask if there's a tool where I can export this information. Thanks
Hi, I am now trying to upgrade my Chem-8811-3PCC.But an error occurs and I can't upgrade!How can I fix it? help me
Please do not say it should be blank. That does not work. I need to get into admin advanced but cannot figure out what the password is supposed to be.
I need to upload a custom ringtone to a 8841 that’s running multi platform firmware. It’s stand alone and not using CCM I can’t see how this is done. Any ideas
I bought a second hand Cisco IP Phone 8641 but unfortunately it was the Enterprise version. I used the Cisco Cloud upgrader to do a E2MPP firmware upgrade but now the Phone displays “Enter activation code” “Provide the migration license”. I contacted...
Hi all, so we have 7821/8865 MPP firmwares phones to be used with Zoom phone in Thailand . While we tested direct connection to the Internet and via the company network to the Zoom phone SIP exchange in Singapore, we are experiencing very high packet...
Hi there,We have some 8845 registered on MS Teams. All of phones are having the same issue, the desk phone will automatically off-hook sometimes, and then showing "Timeout" on the screen after a few seconds. I was thinking the cause could be related ...
Hi for several weeks, 6825 headphones operating with DBS-210 (multicell) bases periodically send some codes, it happens when turning on the handset or changing the base.Calls on the exchange are visible as incoming from the number configured in the h...
Hello, i'm having the following issue. I bought a CP-7821-3PCC-9K and wanted that he is loading the profile of our provider. Plugged it in via POE, open status to see the IP and opened via Browser http://IP/admin/advanced and changed the Upgrade Rule...
I'm trying to get my Cisco 8851 MPP's CGI Services (such as Screenshot or CGIExecute) to work. However, I'm having problems regarding authentication with the service. The device is running firmware "sip88xx.12-0-3mpp0001-87.loads". I did the followin...
Hi, I have 2 Cisco 8861 phones. They are both Enterprise that I am converting to 3pcc. I plugged one in that was used and I can use it fine. I plug one in that seems brand new in the box still in the package and plug it in and the Cisco Logo appears ...
Hi, just migrated off some very old CM equipment and went to a fully Cloud PBX (Nextiva). One of the challenges is all of our employees have been dialing "9" to get an outside line for 20 years. Nextiva's standard configuration does not require eve...
