Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...
Hi to allMy question is very simpleIntercom working fine , but the issue is that you can call only one intercom phoneWhat is the requirement if i want to perform an intercom call to a multiple phonesDoes this work with Hunt group?Regards
How can I get the Diagnostic App on a Cisco wireless 840 phone. The phone does not have the App and it could be useful in troubleshooting an issue we are having with the device. Cisco's literature mentions the Diagnostic App, but I cannot find it a...
Hi guys,I have CUCM and CUBE with STC SIP trunk the outbound calls works fine but the inbound calls has no ring back tone and once answer it's silent and keep give calling from caller side Sometimes after many trials then call works with voice sudden...
Hello,Anyone know how to generate outgoing call report to mobile phone only?
Could someone tell me where is the best place to globalise the called party from the perspective of a phone please?I am migrating to E164 and would like to know if this could be done at the device pool level using transformation patterns.e.g. If a us...
Cisco Unified CM AdministrationSystem version: 12.5.1.13900-152Can anyone explain “last active” and “last registered” on call manager, Find and List Phones page?It’s my understanding that “last active” displays the timestamp when a device was last ac...
Time of Day Routing - Monday through Friday set hours, and Saturday different hours than Monday through Friday.I want to use "Time of Day Routing" for a Monday through Friday schedule and a Saturday schedule with different hoursMonday through Friday ...
Hi there, Lately, we have had many customers complain about intermittent call drops for external call transfers, no music on hold, and at times no audio at a resume on the SIP trunk we have from an ITSP. The problem would sometimes surface with cert...
Hello, Apologies for how late this question is! I have read that it is possible to generate a multi san certificate for the call manager service. Each subscriber in the cluster then uses the same certificate for call manager service. If I generate a...
Hi Team, Please advise on how to upgrade CUCM from version 11.5 (11.5.1.13900-52) to version 15.X. Is there a direct upgrade path available? If not, what are the steps for the upgrade? Thank you.
Newbie CUCM user -- Is it possible to set individual ATA not to dial 9 when dialing out. We do not want to globally change the dial 9 for outside call rule just certain extensions
Have a user that we're replacing her old 8821 with a new 8821. She has 118 contacts on the old phone. Is there a way to copy them over into the new one through Call manager?
My org has a single CUCM cluster with around 10k phones registered across 100+ buildings. We've been semi-regularly experiencing an issue that we've had trouble tracking down. Due to the nature of our deployment and the intermittent/difficult to repr...
Hi, I have a customer on CUCM 12.5(1)SU4. They use Call Pickup groups fairly extensively but have started having problems with some of them recently after phones were moved between offices. One CPG has two phones (User Device Profiles logged into 784...
