Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello all , I need your help please .I have a problem on Cisco Ip phones 78XX can't display the softkey call pickup ,i applied the Softkey Template but not applied in these phones . Best regards
Hello, I did a packet capture from a Cisco 7821 MPP phone, now in the web interface under "Info" and then "Debug info" I see that there is the "capture file" XXX.pcapHw can I download it? If I click it it opens in a web browser with an encrypted-like...
Hi all, I have setup DevNet Sandbox Lab. But when I tried to open CUCM admin page it's giving me an error of "Your connection is not secure". I am using "https://<cucmpubip>/ccmadmin/index.jsp". Please let me know what should I need to update in her...
Hi, Opus can take anywhere between 5kbps and 0.5Mbps per call. However we have some low-bandwidth links and we'd like to ensure number of calls over these links, while also not hurting other application bandwidth. For example, capping a single opus c...
Dears, We have recently purchased fee headsets for our customers. The issue us that the incoming calls are answered automatically when the user remove the headset from it's base. It impacting the caller experience. So is there anyway that I can disab...
Internal Directory Number in same location cannot be dialed. When users at the same location try to dial x7777, they get Call Cannot be completed as dialed. No changes have been made and has been working previously. I collected traces of a sample ...
I am trying to upgrade the firmware using the file cmterm-78xx.14-1-1-0001-136.k4.cop.sha512. When I try to upload the file I get the following error: "Error encountered: The selected file is not valid. Please ensure that the COP/ISO file is intende...
Hello, I have 2 Cisco 7821 phones connected to a SG250-08 8-Port Gigabit Smart Switch with PoE+ ports, the phones are not powering up and I don't know why. Can You please help me to find out what is going on? The poe is configured in this way: PD Por...
Hello everyoneI was reviewing a call problem, that the client indicated that the calls were cut off after a period of time and I found a log about a drop in the cube's voice module, it seems to me that it could be a physical issue, so I see it reconn...
Hello I have an RTP Issue when transfer a call from specific ip phone here is the call flow:PSTN==>CUBE 2911==> CUCM ==> CUC AA==>7061 "IVR"==> 1200 "operator"==>when the operator transfer the call to DN 1241 there is no rtp between 1241 and external...
HelloI set up a 8865NR phone including 3 extension units. I defined 66 lines that are defined as a hotline.In order for the hotline to work on the extension unit it is necessary to change the phone to enhanced line mode but I'm having a problem. The ...
Hello Sir,there is cucm and cuc in our customer environments.In CUC, they donot use voice mail. we are using CUC as Auto Attandant Server. there are total 8 x cisco 8851 phones in contact center. but they have about 5 staffs to answer the phones call...
Hi I have registered three 3rd party sip devices to my cucm 12.51- grandstream 33802-grandstream 26133- Huawei espacethey are all registered. calls between grandstreams 3380 and Huawei is working fine. my issue is with grandstream 2613 which can call...
Hi,We are a big company looking to use around 2000 iPhone's as a wireless connection inside the company.Does anyone know a good company and it has experience to help us implement that?Thank you
What is the supported version of CME for fax on-ramp and fax off-ramp?I use the following versionCME#show telephony-serviceCONFIG (Version=8.1)=====================Version 8.1
