Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I've noticed that some IP phones, specifically the 3905 model, enter "configuring IP" mode. Upon diagnosing the issue, I observed that these IP phones lose their IP addresses from the DHCP server. Even when configured in static mode, the problem is t...
Hello Community,I am trying to confirm if the Cisco cp-8821 phone is compatible for hunt group feature. Checked the product features, admin guidelines and no confirmation.Any cisco referenced documents would be appreciated.Thanks
Hi Team, Recently, we performed a CUCM failover activity at one of our customer premises. After the failover, users attempted to log in to Jabber and noticed a weird behaviour: it only worked on their laptops (Windows) within the BCP network(during t...
I have 7821 sip phones and i m trying to register them on the cme 10.5.I have uploaded the load to flash1: cause that was the only one it would agree to, however on the register global config the tftp-path flash: command is only accepting flash: (con...
Hello Folks,We have an issue with calls that are following below call path:ITSP >> SIP >> CUBE >> SIP >> CLOUD Contact Center SIP Server ** Note: we have a firewall between the CUBE and Cloud that is making the natting for L3 only. the issue happens ...
Hello Experts, I'm trying to upgrade the IP Phone Firmware of 8851 from SIP version 10 to SIP Version 14.2 (cmterm-88xx-sip.14-2-1-0201-40.k4.cop.sha512 ), and we are using Cisco CUCM 14 but it gave us the error "No valid upgrade options were found"...
Hi, We have upgraded Cisco Dect base station 210 firmware to 4.8.1 (DBS-210-3PC_v0480_b0012). After the upgrade, we are unable to log in with the default admin account (admin/admin). We are able to log in with user account. Is there any changes in ne...
Hello, Im working with the cucm 12.5 and need to decrypt security password, I worked with this link for version 11.x and It works with no issue, but in the 12.5 we are not getting the file platformConfig we are only getting the file processnode. ht...
I have registered 7942 as sccp and 7281 as sip on CME, cme version is 10.5.Both phones are registered.I call from 7281 to 7942 and voice testing is all okay.But when i try to call from 7942 to 7821, 7942 display ringout but 7821 doesnt rings out. Wha...
Goodmorning, i have a voice gateway ISR 4331 with a card NIM-2BRI-NT/TE. This is a SRST voice gateway used for cripted survival of 8851 SIP phones. Voice gateway is connected with a BRI to a Siemens Hpa 4k. When the phone is registered non crypted o...
Hello, Cisco Phone 8851constalnty register and unregister from Cisco CME. it is work normaly and during days it is unregister around 10 times. Log from Cisco CME Jan 23 14:13:01.411: %SIPPHONE-6-REGISTER: VOICE REGISTER POOL-105 has registered. Name...
Hi, I am using CUCM version 12 and ISR4321 as a voice gateway. There is a E1 connection as well as SIP and FXO connection. Everything is running fine but if I call to a switched off mobile phone from ip phones it hears ringback tone for a while for b...
Greetings everyone,Strange one I got here.I have a CME gateway (Cisco 3850 15.2(4)M2) connected to my CUCM cluster through a SIP trunk. Withing my CME I have the telephony-service configured:telephony-servicessh userid xxxxxx password xxxxxxxxxmax-ep...
Hi for several weeks, 6825 headphones operating with DBS-210 (multicell) bases periodically send some codes, it happens when turning on the handset or changing the base.Calls on the exchange are visible as incoming from the number configured in the h...
I have a client who has multiple Cisco Codec Plus systems. The Presenter track camera is sharing without being prompted, causing the system to continuously display the camera image of presenter track on the monitors in room even when empty. If you pu...
