Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am running into an issue with these two pieces. We have previously only used Softkey Templates on our fleet of phones (8945, 8851, 7821) running CUCM 10.5.2.12901. I have not run into this issue prior to recently. The softkey templates appear to...
Hi, We just purchase four 8821 wireless units we found there is audio on external calls but no audio on internal calls. I checked the region codec setting and they are set for 722,711. Can anyone provide any guidance for troubleshooting this behavi...
Hi all, I have an issue with some 8851 ip phone, in refer to the attachment, randomly when the phone get a call, it shows this blank page. For answering the user has to press exit to close the page, only after that he is able to answer. This behavior...
Hi,I am facing an issue at a remote site where the 7941 phones are registering successfully with SCCP, but the 7841 phones are not registering in SIP.Here are some error messages (we have a CUCM publisher and a subscriber):"Unable to get next ccm!""C...
Hello all,I want to preface this with the fact that I am not too experienced in this area, so I'd appreciate if you dumb down the terms for me.I currently have the phone connected to a 3CX install and it is working a treat. The only problem I'm facin...
is there a SQL table that can help us in pulling calling and called number, couldn't find it in data dictionary
WE just got in a new Webex Desk Pro and I am having an issue with the power brick and wondering if anyone else had the issue or perhaps I just missed a setting. Every morning when I come in, the power brick is powered off. The light on the brick isn...
Greetings,I have some Cisco 8865 phones registered on a CUCM 14.0 and I was wondering if there is a way to use the feature/session buttons in the right-hand side of the screen as Speed Dial Buttons.When I use the "Modify Button Items" menu, the keys ...
Hello, my customer had 24 users with a physical device and a jabber device each. All device where configured with Built In Bridge=Activated incordet to be recorded by the Recorded System (Calabrio One - WFO).I am pretty sure that CUCM sent to Calabri...
Hello,I have a 4331-V/K9 that I would like to use for an IP phone system. It currently has IOS-XE 16.3 installed and has a permanent UC license. I see that the SWSS licensing is EOS and that flex is the only option:https://www.cisco.com/c/en/us/pro...
Hello, does anyone have a SQL query that will export all User Device Profiles in a way that mirrors the BAT tool? The BAT tool, while nice, does not help automate anything. I'm looking for something that mirrors Export User Device Profiles - All Deta...
Hello all,2 issues.1 - On the Cisco 8841 via the CLI is it possible to turn all 10 line buttons usable for Lines & BLF’s?2 - When transferring calls whether it be from another DN on the receiving DN it doesn’t show the originating callers information...
Hello,A potential customer stated that he needs an IP Phone with ZRTP support. As far as I can see, this feature is only specified in the Datasheet of Htek IP Phones. I could not find this information in the documentation of Cisco or other popular br...
I have a Cisco phone that I've been trying to register and can't seem to connect to a service domain. I done a command prompt on my PC with the command "nslookup %ipaddress%", with my IP address and was shown that my domain is "non-existent". There's...
Dear Community,I have configured all the setting related to PT, CSS, Route Pattern, SIP Profile, SIP Trunk Security Profile and SIP Trunk. Then i configure IP Phone for that particular partition and CSS but the call form IP Phone to Mobile Phone numb...
