Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Our Forum Alert III Secondary Crash Net (SCN) is inoperable. I've heard the cisco cm could be configured to set up some devices to act as a ringdown, they called it a “Switch Box.” This would allow our Base Operations guys to have a work around from ...
Dear Sir i am new to 8851 ip phone , just need help for speed dial kem i do program speed dial entries into the device and when the phone is turned off the entries are lost is there is any advice why list is forgotten from the phone ? thanks
with ver6.xwhen the operation receive a call from PSTN and transfering to the internal user, on internal user phone, it shown the call from operator, we want to setup shown as the real caller, anyway to enable it?thanks
We're running into an issue where our agents on a third party contact centre system are experiencing 1 way audio on an intermittent basis roughly around the 15 minutes mark.This is a CUCM v10 solution, connected to said 3rd party contact centre solut...
This is a 2-server cluster of CUCM 12.5It is a small deployment of around 100 phones that don't handle a large volume of calls.I'm pulling logs for the CallManager service.Typically I would expect to be able to go back at least weeks but I can't pull...
Hey Hi, how are you today?I need to update the telephony-service version from 12.0 to Version 12.5 in order to the expansion key module on cisco phone 8865 works on my router 2951.I read many websites and the most "easy" solution is update the iOS ve...
Cisco C8000V. Cisco IOS XE Software, Version 17.06.05. Trying to implement static PAT to translate SIP traffic between private and public voice gateways.<172.17.20.36:3002> <Cisco NAT 1.2.3.4> <5.6.7.8:5060>ip nat inside source static udp 172...
Hi guys,I receive this error every time I perform a Presence Backup...any idea? I got a cluster with 2 servers and the System version is 9.1.1.10000-8=====================================================Server : CR1PRD108Feature : IM_AND_PRESE...
When I use Audacity to record greetings for Unity Call Handlers, I can export them as WAV 16-bit. I can upload the file and it plays successfully. If I do the same for a CCX prompt, it does not play - just noise is heard. I've ended up downloading an...
Our old work phones would take turns around the room. I don't think it was called hunt group, but once logged in to your group/extension...it would go around the room on whose turn it was to answer. Is there a way to do that? Thanks
Hi,Once I open the RTMT I am getting this error message as shown in the attached file.I checked the AMC service on the 10.182.9.227 (Publisher IP) and its up. The other node (10.182.9.228) appears to be functionning normally. Please advice ...
I am unable to get a sectera viper phone to register with call manager. I have it built as a common 7960 sccp phone profile. When it boots up it will pull an IP address but will not register. This is my first time working with one of these phones and...
Dear Members,I have a Vodafone UK Landline; I was able to successfully configure it on Grand Stream HT812. When I use an analogue phone, everything works perfectly. Inbound & Outbound calling works, and also the caller ID is working perfectly. Now, W...
Hello, guys. I have a problem on my 4321 router. When I try to configure a sip ua, i've got a message: %Parse_RC-4_PRC-NON_COMPLIANCE:credentialsXXXXXXX username YYYYYYY realm ZZZZZ so, I can't see any outbound traffic to my SIP ISP and there is n...
We have SolarWinds monitoring solution in our environment. I was trying to configure SIP trunk session monitoring on SolarWinds VNQM, however I did not see any SIP trunks populated in SolarWinds. I opened a ticket with SolarWinds and they did postman...
