Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have an 8851N model VoIP phone, is there a default user ID and PIN for setting up personal directory?
I have the below configuration in my Cisco Voice Gateway.Would like to understand what the below configuration means ?What is the purpose of the below configuration ?call-manager-fallback max-conferences 4 gain -6 transfer-system full-consult ip s...
Hello Cisco Community, We have a fairly new CUBE deployment and are using Verizon as our Telco. Vz provided us an EBI address and 2 SBCs. We have our side of the EBI connected on g0/0/0. It seems that our outbound calls are being presented to Vz but ...
Is it possible to route a call to both an internal ip phone registered with call manager and also ring an analog phone attached to an FXS port with the same extension? I am talking SIP from call manager to the gateway if that makes a difference. Than...
Dear Team, I would seek your kind expert advise on a trouble which am facing on the Cisco Voice GW, ISR 4431. The scenarios is below.We have many SIP range configured on this voice gateway all are working inbound and outbound calls.Recently we have a...
Call flowITSP-SIPTRUNK-CUBE-CUCM-CUC (AA)-Phones Outbound call is workingInbound call direct an extension number is working The no audio issue only happens when the call goes to the call handler. DTMF is working, the call goes to the extension number...
We have configured the Call forwarding function in our office. Is there any capability to show the customer's original phone number on our agent's mobile screen? As an example: Let's assume that the customer with the number 479-555-15-55 dials the nu...
We have big issue with fraud calls coming through our CUBE and can't see to resolve it. I've blocked certain number through voice translation rules but they eventually find another number and get through. We utilize E164 dial pattern and my question...
Hi I have problem with my Cisco IP phone 7861 which cant registrant with SIP server and my WiFi 8821 phones which are connected to correct WiFi network but both have common error reported TFTP. I am running Cisco ISR 4331 are voice router and SIP ser...
I have just provisioned two TDM VGWs side-by-side to interface to a ROLM PBX, and will provide access from the existing ROLM PBX stations to a new VoIP infrastructure, but more immediately will connect to two SIP SBCs for PSTN access. At this point I...
Dear experts,There is CUCM 11.5.1 clusters in our customer. We deploy call-replay recorder on Window Server standard license versoin. there is PA firewall between CUCM and Window server. we all allowed (any to any)traffic. But As I test ,some ports ...
Hi, We have a problem,when customer call out,the far end refused the call.If customer's phone didn't dropped,after about 40s,the phone would call out again.I checked the "Debug isdn q931" logs,the rx recieved disconnect message,but the phone cannot d...
I have a couple of question..... (1) I have an issue with an inbound call. When the first caller is connected to the IVR/auto attendant, the second caller will only hear a continuous phone ring. All calls are going to FXO ports with a connection pl...
Hi All, We have a HQ site and a remote site.Apparently HQ site(CiscoUC) has 1xxx, 2xxx extensions and our Remote site(Alcatel PBX) also have 1xxx, 2xxx ext.We are currently responsible for HQ site and we would like to dial an access code of (8) foll...
Hello, We are experiencing SIP outbound call issue wherein cube sends SIP invites to Telco but no response from them. As per Telco they didn't received any SIP invites from us. The same with the inbound call, we didn't received any invites from them....
