Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Greetings, I have mistakenly factory defaulted some 7970G's lately and have now come to find out what a PITA it is to get them working again. I have a few customers with asterisk phone systems and phones running 9-4-2sr2 and that release supports a ...
Hi SMEs, please help by sharing procedure or best practice for cucm 10.5.2 cluster migration due to domain change. As per current setup, we have two cisco ucs c220 M4 servers each with capacity of 1TB datastore and 64GB memory. UCS1 has used 530GB da...
Hi All, I have ordered CiscoISR4351VSEC/K9 router and "SISR4300UK9316S" as ios, can you please tell me which CME version have this IOS ? I didn't find compatibility sheet of this ios (of any IOS XE) with CME or I overlooked it. Suresh
Hi All, how can I transfer a call from wireless Ip phone 8821 to other extension ? once I got a call and pressed the physical button ... but transfer buttons is not appear even I create sofkey template voice register template 1 softkeys idle Re...
Hello. I'm using CUCM version 11.5 and Cisco 7811 phone. One day, the ringtones inside the Cisco phone suddenly gone, leaving with only 2 ringtones, chirp1 and chirp2. I did not make any changes from the CUCM, however I did restart the CUCM before, b...
Hi experts, I started working on a BoM to upgrade existing IPT infrastructure to the latest one. Existing detail as below - MCS 7800 hardware servers - CUCM ver 7.1.5.31900-3 and Cisco Unity Connection 7.0 Build 7.0(2) - Total Number of Exisitng...
is it possible instead of using a domain name to reach the voice gateway in the cucm like gw.mydomain.com to use an ip address? as in to write an ip address in the "domain name" bracket?
Dears, Good day... I have an issue with Excel BAT file downloaded from CUCM. I want to export BAT file for adding new users. everytime I proess on the "Export to BAT Format" Button I get an error message from Excel "Run Time Error (13): Type Mismat...
I support about 700 heavily used Cisco 7925G wireless phones in our environment. Now that Cisco is suddenly phasing them out, with end of sale in October, in favor of the 8821 we're left with a few dilemmas that can potentially be very costly. I hav...
Here is what I would like to do: Upgrade CUCM Including UCCX, Unity, Emergency Responder, and MediaSense to the latest version. Currently these systems are virtuals machines running on Cisco UCS servers. My plan is the following, please correct ...
Hello I have installed and am currently testing in Beta the following config: admin: show version active Active Master Version: 11.5.1.10000-61 Active Version Installed Software Options: ciscouccx.ReportFix.10.cop ciscouccx.refresh_upgrade_v1.2.cop...
Hello! My question is it possible to allow users to manage speed dials on sidecars. Specifically sidecars attached to 8841's using the Unified Communications Self Care Portal. Users without sidecars see their speed dials and can change/add/remove ...
Hello everyone We have a problem with the phones model 3905 from a remote site of our end customer. When the WAN link of this site is unavailable, phones register without problems at the local voice gateway (a ISR model 2901). The problem occurs when...
Running into a strange issue with barge and 8851 phones. I have privacy turned off, BIB turned on and assigned the barge softkey to the softkey template (on all phones with that shared DN). When there is an active call on the shared line, I hit th...
Hello all, We have complaints about interoffice calls between two of our locations. On the interoffice calls the complaints are of intermittent choppiness and static. When I look at the regional settings there is no region set for the calls between...
