IP Telephony and Phones

Hi So we have an issue where we get no ringback on incoming calls. Our provider is asking us to send a 183 Session in Progress with an SDP to initiate ringback. We currently send a 180 Ringing without SDP but this doesn't seem to initiate ringback on...

Good morning members. I have connected a Plantronics EncorePro HW510 headset to a Cisco 7925G wireless phone via a QD to 2.5mm lead (Part no. 65287-01). The headset icon appears on the phone display when connected, but the volume through the headset ...

I need some help to convert a 7960 Phone with SIP back to SCCP.I've been researching this for several days now.I've made some progress, but I'm stuck in a Loop now (please see below for details) The Cisco website and many other sites have some confli...

Hi,   I am trying to get the Usage data from the Meraki APIs. I could get the usage details of wireless routers/devices like the data packets sent and received. Now I need the usage details of the phone calls or the transaction details (whichever is ...

Hi, We have a CUCM and a 3rd party Voice mail system. We have no issues with voice messages, however we want to enable the MWI indicator in the Cisco IP Phones. From 3rd party voice mail system, we are sending SIP Notify command as "Messages-Waiting:...

Hi, We need to break the login password for both Voice gateway, Analog gateway in our office around 30 + , as the Last admin changed it and we are not able to get in unfortunately. what is the best way to do it without any down time. Regards, Sam

Hello, I am looking for an approach where two numbers can be shown on the physical display when browsing a user directory. Phones are 7821 and CUCM is version 9.1. which has LDAP integration with AD 2008. I know that corporate directory is a given a...

Hi all, We are setting up Intercom for each of users using Extension Mobility. I have come across an oddness that I expect is the predicted outcome but need to change its behaviour. Phone A  Extension 0031 Intercom Line 0031 Phone B Extension 0042...

We are having 3 CUCM servers and a Voice logger server( call recording server ). SIP trunk is using for connecting CUCM and Voice logger Server.What we found was that occasionally CUCM did not send the SIP BYE through the SIP Trunk at the end of a re...

I AM NOT THAT FAMILIAR WITH LICENSING. WE CURRENTLY N77-VDC1K9 WHICH INCLUDED 4 VDCS. DO I NEED A ANOTHER LICENSE TO BE ABLE TO CREATE THE VDC? REGARDS, JM

Dear allI  have a phone view question, and i had installed unity connection and callmanager version 7.0.1 on vmware and configure phone view feature on callmanager and unity connection .following are configuration1 the callmanager integration with un...