Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
How does the Voice Gateway (ie VG320) register to CUCM using SCCP? We can see TFTP requests being made, but it's not finding anything--File not Found. Is it supposed to be downloading something from the TFTP server?
Help I can retrieve parked call by pressing the button PickUp and the dn # and i see it inputs *01 but if I would just pick up the phone an do * I would get fast busy right away. So the question is to have it manual pick up do i need to create a dial...
Hi,I have the following setup:CUCM: 7.1.3CIPC: 7.0.5In non secure mode my CICP register fine with CUCM.If I associate a secure profile to these phones I get "Registration Rejected: Security Error".Mind you that I have other models (7945/7965, 7911) a...
I have created a new user called Unity Admin. I have added the helpdesk role to the user. When I log in as that user I can still see more than I want the people that will be using that account to see. When I try to edit the role the options are al...
I was updating a Sub's name in ccmadmin -> System -> Server and mistyped the name. I quickly corrected it, but it was too late :-( Doing a "run sql select * from processnode" on the pub shows the correct value, but the sub is showing the wrong value....
Hi All, Please help me understand and how to read the debug cch323 all and debug voip rtp to troubleshoot one-way audio. Scenario: if someone outside called the main Branch Number, the reception will receive the call and they will transfer it call t...
Hello, I have a Cisco CP-8861 phone ad I am wondering how to auto-provision it.I am using a SIP setup so I must change the firmware to suit.I know it has to be done through TFTP, The web UI is only used to display information as far as i can tell. Is...
Hi, What is the difference between Cisco 8831 Base/Control Panel (CP-8831-EU-K9=) and Cisco 8831 Daisy Chain Kit (CP-8831-DC-EU-K9=)?
Good evening Everyone, I followed the instructions on this page to setup a phone book search (installed and configured database, ...). When entering the URL http://192.168.178.207/cisco/menu.xml I noticed an "HTTP error" on the phone and nothing else...
how do i turn this phone on? I connected it to my internet and its not turning on?? Christian
How can I retrieve SIP logs from Spark client? I know Spark uses TLS hence a packet capture is not an option.
I have a Cisco SX10 Telepresence system that I want to connect to our Spark account. I reset the SX10 to factory defaults and picked Spark from the initial setup and it is now asking for a 16 digit confirmation code. I understand that I need to get...
I have a cluster of two CUCM 10.5.1 nodes running as publisher / subscriber. Theoretically high availability was configured by a previous engineer. We had a short site-wide outage at the publisher location last night. No phone issues were noticed ...
We just upgrade to CallManager 11.0.1 and are having some issues with the phone Softkeys. When a end user picks up a call, the Hold key would sometime appear and sometimes not appear. They would see the Softkeys that are displayed when they are not...
Hi all, i have one 8831 conference phone with active load id sip8831.10-3-1SR3-5. Following package is also on the cucm cmterm-8831-sip.10-3-1SR3-5-EU.k3.cop but the phone have the download status on failed with the message "Inactive load failure re...
