Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I would like to know if somebody already played with jabber with deskphone control and DSCP marking during a video call ? Let me explain my case : I have got a jabber for windows controlling a 7821 deskphone. Everything works perfectly usin...
I am a CCNA with not a whole lot of experience or knowledge of cisco voice, the thing I was dragged into this thing. This CME2851 apparently the customer says everything was working fine and now all of a sudden the system does not goes to voicemail w...
Hi all, i wonder if anyone ever had same issue: when I set a forward all on a Cisco phone to my mobile, all incoming calls are correctly forwarded , but the line hangs up after 4 seconds . Any suggestion or advice is appreciated thanks
hi all, i have configured my IP phone with PSTN calls, its ok i can send/ reception calls, but when i reception call from my mobile phone to ip phone and i hook call from mobile phone the IP phone still on ringing where is the problem? Regards, MM
I have the latest CME on a 2911 router with 7975 phones running SCCP. I'm trying out the new 8861 SIP phone but it keeps going offline and registering. As well, I can place a call but it disconnects the call after about a minute. I don't have thi...
Hi Support, Just wondering if anyone has come accross this.. I am trying to bulk change 100+ cti route points into another partition within CUCM 8.6.2 I have done this for Phone directory numbers in the past, however cannot find a way within bulk adm...
Hi all, There are lots of tools to measure VoIP performance( i.e.MoS ) in the market, such as NetIQ. I am wondering : . Is any way to make test call and test VoIP performance ? free or low cost tools? . Will the command "csim start xxx " help...
Issue: when there is a incoming call the 7861 phone will have the following display. "Incoming calls on Lines" 7 incoming calls answer, decline, ignore - tabs _________________________________________________________________ At this point everyone h...
Can somebody please assist me with the following; I have programmed 11 x 8845 handsets all have their individual device profile with their extension numbers one line 1 and on line 2, I have programmed ext 1234 (shared line) on all of them. What I wan...
Hi All, Can anyone please help me in finding out "how to pull the report for all the actively logged in user in a cisco phone in call Manager and CME. Tried to select the option from the drop down actively logged in remote devices in device--->phon...
I am trying to resolve an issue with a third party analog phone connected to an ATA 190. When the called party hangs up the calling party device ( the smart phone model 2100-956SS) is not receiving the disconnect signal from the ATA. I hear a reorder...
Can anyone share docs which compare Cisco Spark and Skype for Business Roadmap for next 2 years or so ?
Hi Everyone, I have been recently appointed to administer our phone system. We have ancient versions of software and I am having no luck finding any administration guides for them. Can anyone point me in the right direction for administration gui...
Hi all,I have tested upgrading CUCM from 9.1.2 to 10.5 in my lab. As i read before, we need some cop files to upload to CUCM before upgrade procedure.Cisco named this upgrade as <Refresh Upgrade> and during this process, RHEL version will also upgrad...
Hi, We have cucm 10.5 on C210 servers The server is now end of support So we'll get a new hardware servers. Old servers is ESXi 4 or 5 I need to confirm that point: I'll install ESXi 6 on the new servers. Then shutdown the cucm VM on old server an...
