IP Telephony and Phones

Hello All, We are facing one issue on Cisco 7821 IP Phones. This issue is intermittent. Faced it twice in last few days. Conference call goes in preservation mode. None of the parties in call can hear, No soft key works. And need to terminate confere...

Dear Sir, i need help  i am unable to make outgoing calls  i have cme setup i also post my config file

Hi,  I would like to ask anyone set up before call back softkey on CP - 8841 model.  I managed to set and has the call back button when ringing out. But when I press on the call back button is does not have any effect or show anything.  I need your...

Hi, I setup the Live recording on unity and tested ok by dialing the DN in cucm 8001 and it's recording successfully. I setup a recording profile and enabled the phone to selective call recording. When i do a test call and press record on the phon...

Hi GuysI have the follow problem: I have a Translation Patterns in the CUCM and in the Called Party Transform Mask option have a Hunt Pilot number, but not works.If I put a DN, works fine.Any idea?TIACristian

Hi, route list GW1 --- did range 33330000 -33330100 GW2 ---did range 22220000 -22220100 1. 9.[2398]XXXXXX ----National-1--- RL-GW1-GW2 2 9.[2398]XXXXXX ----National-2----- RL-GW2-GW1 it works fine . Now if GW1 failed and DID 33330099 calling 23XXXXX...

We have an issue with sip phones,  Scenario: If i hook the phone and not dialing any numbers for few seconds(15second) call should go to one number if i am dialing any number it should work as normal, I am not sure is cisco call manger has a feature...

Hi Folks,  Hope you are doing well I need to create a subscriber node on a seperate ESXi host of our existing CUCM pub running on be6k, issue is I am unable to find the exact system version we are running in the downloads section of cisco systems,  I...

Hi, We are testing the Cisco Native queuing,  we are able to configure the line group, hunt list and Hunt Pilot based on the Cisco instruction. Everything is working fine when testing it internally but we are experiencing issues when calls are comi...

For training purposes we need new employees to listen in on call center calls (UCCX 10.5 - CAD).  I am told the 27019-03 headset does support SIP phones.  Is there an adapter that does?  Is there a feature I can configure.  I looked at the barge feat...

I wanted to add some numbers in Cisco soft phone personal directory. Can you guide the steps how can I add it