IP Telephony and Phones

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I am  having problems with SIP trunks and outbound call from one specific shared line. when in SRST, if I dial any number from this shared line (0100) I get fast busy!!! Below is fallback mode configuration. Do you see anything wrong with this? Havin...

G3261 by Enthusiast
  • 286 Views
  • 7 replies
  • 0 Helpful votes

when i log into spark admin, select customer and choose setup pstn from the actions menu nothing happens. i have tried in ie11, firefox and chrome. i need to set up our numbers but cannot get the pstn page/panel to open. this is a newly provisioned s...

rperkins by Beginner
  • 113 Views
  • 2 replies
  • 0 Helpful votes

Buenos Días Quisiera que me ayudaran a validar esta alerta que estamos recibiendo en nuestra herramienta NNM (Network Node Manager) provenientes de: nuestro cluster CUCM   En un par de dias, llegan unos 75.000 mensajes " ccmGatewayFailed" proveniente...

Resolved! CUCM phone time

Hi. We have CUCM Pub 11.0.1 and CUCM Sub 11.0.1 Normally the phones should change their hour (one hour earlier) this Sunday 30/10 but the phones changed their hour 1 week before this specific date. This happened to all the phones and we have both SCC...

i was asked to check for our voice gateway E1 line utilization with the service provider , i did a "show voice call summary" which showed how many channels are used of our 31 channel which i guess shows the load on our E1 but is there other ways to k...

baselzind by Frequent Contributor
  • 2425 Views
  • 2 replies
  • 0 Helpful votes

Hi, I have a question about Windows 10 TAPI support. It is not clear to me if for example Windows 10 TAPI is supported with CUCM 10.5 On document says yes with a 10.5.2 upgrade: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw55248/?referring_site...

j.huizinga by Frequent Contributor
  • 1295 Views
  • 2 replies
  • 0 Helpful votes

Hi Folks we are setting up a new ASA Proxy service for registering IP Phones from home users. We have just figured out that the existing CAPF cert on CUCM is expired for a couple of years. Our existing CUCM cluster does not operate in Secure mode.  I...

Hello, I'm in a lab environment and I'm configuring an ISR 4321 using MGCP protocol. My ISR has a NIM-1MFT-T1/E1 module which is currently down (I don't have an operator link my lab). The problem is TFTP download failed on my router : router#sh ccm-m...

Thomas P by Beginner
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  • 2 replies
  • 0 Helpful votes

I have a customer's phone system that has an attached IVR.  Essentially, there is a 3rd party SIP device installed on the phone system.  Calls to the IVR get routed to this SIP device's number and the IVR monitors it and "picks it up".  There are no ...