Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi , has anyone managed to get Single Number reach calls recorded using Gateway Preferred recording.To be honest I'm not sure if it should work Scenario Doesn't work 1.External Call Placed to Cisco Phone 2.Cisco Phone has Remote Destination to Mobi...
HI, would like to ask why the RIS Data Collector becomes unresponsive at some point in time? How am i going to collect logs of this? Thanks
Hi all, I am having issue with cisco cme. Am able to get calls from cucm to cme and successfully call routing is happening. But calls from PBX (PRI Trunk) are not coming to CME.. Only a single digit of the total number is coming and then receiving ...
Hello, We are in the process of planning to upgrade the following to 10.5 Call Manager - 8.6 (Pub, Sub1, Sub2) Contact Center - 8.5 Emergency Responder - 8.6 (Pub, Sub) Unity - 8.6 (Pub, Sub) Presence - 8.6 I have found an enormous amount of inform...
Hi , I installed Cisco attendant console standard 10.6 on window 7 ( 64-bit ) and successfully registered with CUCM 10.5.x. After that , login to Cisco attendant console and try to call to other IP phones. I can make the call and other IP phones is r...
Is it possible to have some users have imap integration (they have google mail for some and exchange for others based upon role) and some users exchange integrated in the same cluster?
I am having problems with SIP trunks and outbound call from one specific shared line. when in SRST, if I dial any number from this shared line (0100) I get fast busy!!! Below is fallback mode configuration. Do you see anything wrong with this? Havin...
Hi all, hope everyone is well !! I am looking for best recommendation on how to route incoming calls from CUCM to UnityConnection auto attendant callhandler. I've been using dummy phones and just forward all calls to UnityConnection but this method t...
when i log into spark admin, select customer and choose setup pstn from the actions menu nothing happens. i have tried in ie11, firefox and chrome. i need to set up our numbers but cannot get the pstn page/panel to open. this is a newly provisioned s...
Buenos Días Quisiera que me ayudaran a validar esta alerta que estamos recibiendo en nuestra herramienta NNM (Network Node Manager) provenientes de: nuestro cluster CUCM En un par de dias, llegan unos 75.000 mensajes " ccmGatewayFailed" proveniente...
Hi. We have CUCM Pub 11.0.1 and CUCM Sub 11.0.1 Normally the phones should change their hour (one hour earlier) this Sunday 30/10 but the phones changed their hour 1 week before this specific date. This happened to all the phones and we have both SCC...
i was asked to check for our voice gateway E1 line utilization with the service provider , i did a "show voice call summary" which showed how many channels are used of our 31 channel which i guess shows the load on our E1 but is there other ways to k...
Hi, I have a question about Windows 10 TAPI support. It is not clear to me if for example Windows 10 TAPI is supported with CUCM 10.5 On document says yes with a 10.5.2 upgrade: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw55248/?referring_site...
Hi I have my legacy PBX with limited analog phones and looking to deploy CUCM for more capacity, i found cisco VG350 supporting traditional analog devices on IP networks. any advice to deploy this integration.
Hi Folks we are setting up a new ASA Proxy service for registering IP Phones from home users. We have just figured out that the existing CAPF cert on CUCM is expired for a couple of years. Our existing CUCM cluster does not operate in Secure mode. I...
