Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear All, we are going to deploy voice gateway redundancy for our office. currently we have 2 CUCM (Pub/Sub) and a 2911 voice gateway that connected to CUCM via SIP trunk. That VGW is connected an E1 link and SIP trunk to overseas PABX for VOIP call....
Hello , I Have issue with cisco 7821 . when I open corporate directory I got eroor "host not found" In cisco 7962 it is wroking . my version of cucm 8.6.2. I Installed device package for CUCM in order used 7821. my version of phone 10-3-1-12.
Hello Community, Actually i have simple question become not easy to solve !! Is there any way to screen lock 8841 ip phone ?? Please excuse me if it very simple but i tried many way and non is working? Thanks
Hi, We've set up a new contact center and are using IP phone agent to take calls. As this is set up for a service desk, a lot of outbound calls are placed from the individual extensions of the agent to internal and external customers.Sometimes when...
HiWith SRST Router and Cisco Unity Connection installed at a remote site, if the WAN link fails, Will the IP Phone users connected to SRST router (SRST mode Active) be able to access Voice Mail from Unity connection.Thanks.
I've just taken over the management of a Cisco 2821 router with CME on it. After having a few issues adding phones I opened a TAC with Cisco and was told that the router did not have enough memory. Is this a case where I need to remove the old and re...
Our office internet is shared with another company in the same building. Its a 20M/20M internet connection. Both our companies have our own UC 540 and separated by Vlans. Our company has 2 Vlans and the other has 2 Vlans. One of data and one for voic...
Hello, I am setting up the Self Provisioning service and followed the documentation. The CTI RP used for connection to the self provisioning IVR is registered and works when I dial it. When I plug a new phone in however it remains on registering. ...
Does anyone have a 7914 working on CUCM 11.5? We have just upgraded from a UC560 to a BE6000s and it seems the 7914 sidecars are not working? Ideas? Called TAC and was told they are not supported and no help was provided.
Dear All : thank you very much for this fantastic Support Community i have the following case: two sites : headquarter with CCUM and branch site with voice gateway cisco router 3845 configured as SSRT mode as following : - on call manager(10.50.3....
Dear Experts, we have a simple greetings in unity connection 10.5 which says if you know the extension please dial or wait for the operator if no one dials the extension then it forwards to the operator to achieve this we have created two call handl...
Hi all, Can you tell me how to see the number of users that have reached their quota on Unity Connection (voicemal quota)? Is there any SQL request (CLI), by GUI (Webadmin) or by RTMT to check? Thanks a lot for your help. BR Aubert
Hi All I have a question about needing to search a large corporate directory (approximately 4500 users) but have a CUCM OVA template that limits me to 1000 users. I have read the sizing guidelines and it seems to indicate that the system does ...
HiIf customer having Unity express running in ISR-300-K9 with version 8.5.1 and wanted to upgrade to 8.6.4 onwards in-order to comaptible with CUCM ver 9.1Is there any license required for this Unity Express Upgradation from 8.5.1 to 8.6.4 ?Upgrade d...
Can CME 11.5 support the CP 8845/8865? However, the phone type in the router is not visible.
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