Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I have been asked to check how many calls went through in the recent months via specific voice gateway (2801). We are using CUCM/UCCX 9.1(2) with CUIC. Is there a way to check it on the router or use some reporting tools like CAR or CUIC? Than...
Team , Please guide me about the tool used to monitor or check the jitter or drops in Voice Traffic over the MPLS/WAN Links
Hello, Please help me understand what logs can I collect ( or trace settings should I do ) to see what generated a very high CPU usage on Call Manager . I can see the moment it went up , but I am not that interested in the CPU monitoring, but rather,...
Dear All, Need a quick help, please? An internal/LAN call failed with destination cause code 41 in CDR, when looked at the list of cause codes it says Temporary Failure, I would like to know when does it occur and what made to it report code 41. Call...
Hello guys, I have an 2901 ISR router with 4 FXO ports. The router is registered as an MGCP gateway to CUCM 10.5.I need to configure custom cptone in MGCP gateway, how can I do that? I´ve tried to configure the next voice class: GW-REMOTO(config)#voi...
Can an 8851 or 8861 phone be connected to two switches (PVST running on switches) to supply redundancy to the end-point device. Using CUCM 11.5. No Computer connectivity needed. See Attached Diagram
HI I discovered strange behavior of my CCUM. Call Flow: CUCM -> CUBE (Manage by SP)-> ITPT. I configured SIP EO on trunk.On the SIP trunk profile I am using Best Effort Early Offer, the Media Termination Point Required box is unchecked. I also conf...
We are using a CUCM version 10.5.2.11900-3 with a 2901 CUBE router running IOS 15.5(3)M4 We are unable to dial to PSTN from Cisco 3905 phones, the phone dials, get secondary dial-tone after the 8, and then nothing happens for about 15 seconds and we...
Hello,Apologies if this has been posted before, I did try searching first and didn't see anything.Scenario: 2821 with CUE 3.2.1 linked to CUCM 6.Voice vlan (1151): 10.125.151.0/24Data vlan (151): 10.25.151.0/24CUE IP: 10.125.151.22821 vlan 1151: 10.1...
Hi everyone, I Have a customer that has two attendant console standard version 11 installed in your environment, it's working fine, but they want to use the USB Headset connected on PC to answer the calls, is it possible? Tks
Hello, I have call manager 4.1 and several users are connected to it, every thing is working fine except one single 4 phone they cannot receive the call from local extensions but they are able to call outside. Please help What I know is css is ...
Hi Experts, We have a customer running Cisco Collaboration Applications on BE6K servers, they have two servers one is Publisher and other one is Subscriber. As we know BE6K only supports up-to 1000 CUCM users , now the customer is increasing their us...
I go to Bulk Administration then Job Scheduler and see my successful file download. A text file. I can open the file. I want to grab it and save it on the desktop. I want it saved as a .csv file. I can then manipulate it/change/edit it in excel. When...
What is wrong with this Inbound Dial Peer? It doesnt seem to match. I have even replaced it with the exact DNIS being sent from our Freeswitch box to the gateway and it still doesnt match. Our Freeswitch box prefixes the digits. The freeswitch bo...
I have this error showing every 30 seconds: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID 18823 GUID=CCC6680F933211E68FDC9A357DC6259F on checking: UC540#sh voice iec description 1.1.182.11.26.0 IEC Ve...
