IP Telephony and Phones

Hello all, I am struggling to find the latest status on jabber client support in SRST mode. I can found every information cisco web site (sometimes it is supported for voice basic features without access to IM & P server, sometimes it is mandatory t...

Is it possible to set the 2 x ASA Firewall on SSL VPN Phone as HA solution?

I have an environment that has both Cisco hard phones and soft phones.  Some users may have both, and use both. What is the best way to mark the packets on an access port so that both come out as DSCP EF?We would like to use AutoQoS if possible.

Hello, I need to regenerate the trusted (SSL) certificate on CUCX server. I have checked in this documentation http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-60/112108-sslcert-cucm-00.htm...

In 9951 datasheet, it said that "Newly developed ergonomic design and user experience designed for use with the VGA touchscreen display". But in the other materials, it is not touchscreen.

Dear All, we are going to deploy voice gateway redundancy for our office. currently we have 2 CUCM (Pub/Sub) and a 2911 voice gateway that connected to CUCM via SIP trunk. That VGW is connected an E1 link and SIP trunk to overseas PABX for VOIP call....

Hello , I Have issue with cisco 7821 . when I open corporate directory I got eroor "host not found" In cisco 7962 it is wroking . my version of cucm 8.6.2. I Installed device package for CUCM in order used 7821. my version of phone 10-3-1-12.

Hi, We've set up a new contact center and are using IP phone agent to take calls. As this is set up for a service desk, a lot of outbound calls are placed from the individual extensions of the agent to internal  and external customers.Sometimes when...

Our office internet is shared with another company in the same building. Its a 20M/20M internet connection. Both our companies have our own UC 540 and separated by Vlans. Our company has 2 Vlans and the other has 2 Vlans. One of data and one for voic...

Hello, I am setting up the Self Provisioning service and followed the documentation.  The CTI RP used for connection to the self provisioning IVR is registered and works when I dial it.  When I plug a new phone in however it remains on registering.  ...

Does anyone have a 7914 working on CUCM 11.5? We have just upgraded from a UC560 to a BE6000s and it seems the 7914 sidecars are not working? Ideas? Called TAC and was told they are not supported and no help was provided.