IP Telephony and Phones

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Hi , has anyone managed to get Single Number reach calls recorded using Gateway Preferred recording.To be honest I'm not sure if it should work Scenario Doesn't work 1.External Call Placed to Cisco Phone 2.Cisco Phone has Remote Destination to Mobi...

m.batts by Level 4
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I am  having problems with SIP trunks and outbound call from one specific shared line. when in SRST, if I dial any number from this shared line (0100) I get fast busy!!! Below is fallback mode configuration. Do you see anything wrong with this? Havin...

G3261 by Level 4
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  • 7 replies
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when i log into spark admin, select customer and choose setup pstn from the actions menu nothing happens. i have tried in ie11, firefox and chrome. i need to set up our numbers but cannot get the pstn page/panel to open. this is a newly provisioned s...

rperkins by Level 1
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Buenos Días Quisiera que me ayudaran a validar esta alerta que estamos recibiendo en nuestra herramienta NNM (Network Node Manager) provenientes de: nuestro cluster CUCM   En un par de dias, llegan unos 75.000 mensajes " ccmGatewayFailed" proveniente...

Resolved! CUCM phone time

Hi. We have CUCM Pub 11.0.1 and CUCM Sub 11.0.1 Normally the phones should change their hour (one hour earlier) this Sunday 30/10 but the phones changed their hour 1 week before this specific date. This happened to all the phones and we have both SCC...

Hi, I have a question about Windows 10 TAPI support. It is not clear to me if for example Windows 10 TAPI is supported with CUCM 10.5 On document says yes with a 10.5.2 upgrade: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw55248/?referring_site...