IP Telephony and Phones

Hi All, Is there a report which i can run to determine if caller/customer disconnected the call at any specific audio prompt ?  Example :  We are planning to introduce a new prompt in the middle of our  call flow but would like to monitor if customer...

I am trying to understand Callmanager and URL Authentication.  If "Services Provisioning" is set to internaland in Enterprise Parameters is set to "Internal" and the publisher goes down can phones get to the services url.The SRND guide is not 100% cl...

I am trying to program my sip settings on this phone. It has the sip firmware and Now all I need to do is program my stuff in. Can some please give me direction on how to do this please. Thank you.

hi all, please help,  How To Get Logs of Voice Quality 3 days ago such as : avg MOS LQK, sender or rcvr packets etc? thanks alpert

I am trying to install a NIM-2FXO voice card in a Cisco series 4300 router, IOS XE Software ver 03.13.04.S. Where do I start...........I am trying to get the card installed, then allow our Call manager system to use the voice ports for our 911. I hav...

Hello guys, I need help to configure multicast in the design showed below: Please help!!! PD: I was using the attached design, and it was working gr8! Regards, Esteban

Hi,I can confirm that there is a strange behaviour of the DX650 regarding pickup (Audio alert notification is not coming in the DX650,CSCuo68322).The function by itself works: If onother phone in the same group rings, I can use the pickup button to c...

Hello All,We are using CM 7.0 and have 28 using H323.  We have not been able to get Calling name display working.  I have included a copy of the running config and snapshot of GW config from CM.Feb 23 02:56:48.529: ISDN Se0/0/0:23 Q931: pak_private_n...

I have access to CUC over SSH;however I don't have privilege to login via web access.