Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, We have a cluster with 4 CUCM nodes (Version 11.5.1 - Latest version for now) in mix mode. We have 7841 IP Phones and we configured Phone Security Profile that makes authentication by mic on the CAPF process. The CAPF is signing the LSC's for...
Hi, Hopefully an easy question for someone. We've been shipped a 7821 IP phone but it's got the 3rd Party Call Control software on it. I'd read that I should be able to upgrade to enterprise using this: http://<phone_ip>/admin/upgrade?<schema>://<s...
i made a sip trunk with another country but only calls from my side are working , when they try from their side they get a busy tone , could it be from my side? or calls working from my side narrow down the issue to their configuration? if my extensi...
Hi,When doing some configuration changes , the administrator is asked to :"Restart the Connection Conversation Manager service in Cisco Unity Serviceability for these changes to take effect". However, we can't find this service in the control center ...
Hi All, I'm doing a project for our London office. The weird thing is that i could not make any outgoing call. I checked the configurations of GW and CUCM, especially CSS and ISDN type. it seems all are good. I changed the calling number to E.164 or...
Hi, if there will be generated an new LSC Certificat for an phone we would like to get informed via syslog or snmp. Is it possible to get this information from CUCM? Best Regards Daniel
We are replacing a 28XX router with a new ISR 4431. Our old router has the following for it's voice stuff - no network-clock-participate slot 1network-clock-participate wic 0network-clock-participate wic 1network-clock-participate wic 2network-cloc...
Our customer is migrating from Cisco CME 8.6 to Cisco BE6K ( version11.5) bundle so we would like to know exact upgrade license count can be calculated from the existing router so New Upgarde licenses can be ordered. We are having 210 quantity of ...
Hi, Does anyone know how to change MTU size on Cisco 8841 and SPA504 phones? Thank you Dipti
Hi guys, I'm in the process of configuring MGCP gateway and faced some issues with it. SYD-RTR#show diagSlot 0: C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports PVDM Slot 0: 16-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughte...
Cisco IP Communicator Softphone: Softphone disappears once launched, the phone appears on the screen than disappears. any knowing issues? please provide soluttion if available. Thanks
If an agent has AA enabled and then walks away from their desk, what happens to the call if it is not answered? Does it go back in queue? If so, where does it go in the queue-first, last, to the next available agent?
Hello Is it possible to record Cisco Conference Now using Network Based Recording (Phone or Gateway Preferred) or CUBE Dial Peer Recording? Does the Conference Host device have a Built-in-Bridge? Many thanks
Hello,I fail to register ATA 190 on the CUCM (9.1.2).I created the ATA 190 object on the CUCM, assigned it a line and everything.When I use the ATA voice command using an analog phone I see it gets a DHCP IP address and gets the TFTP servers IP addre...
Hi Guys, I am working on a customer issue where we are unable to transfer an incoming call from PSTN to another internal IP phone. The set up is like this CUCM 11, H323 Gateway (4321 ISR). On the gateway config on Call Manager I have the MTP Required...
