Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I'm trying to set the size of G.729 packets to something other than the 20 ms default. According to this, it should be easy: http://www.cisco.com/c/en/us/support/docs/voice/voice-quality/7934-bwidth-consume.html Cisco-Router(config-dial-peer)#codec g...
Dear All, I would like to change CUCM application password from CLI, but I am not sure which one to choose from the following commands. CUCM version: 8.5.1.15900-4 utils reset_application_ui_administrator_name utils reset_application_ui_administrat...
Good Morning Cisco Support Community! I have another query regarding devices with the capability of Handset/Headset Monitoring, currently our estate houses 7942G's throughout the contact centre however these have recently became End of Life and we ...
Hello , We are currently migrating to a new domain , and as such users on the new domain will need access to Cisco Jabber. It currently does not allow logons to Cisco Jabber from the new domain , but I did some digging and found this cisco article a...
How to remove/disable wrapup codes in UCCX?
Hi all We have a Cisco 2951 with 80 phones on it, If I type show telephony service, it says max-dn's 90 We need to add another 30 phones on it. What do I need to do, do I just need to buy additional licences and load them on? would I also need more p...
when Assistant uses their own handset to answer the shareline of Manager, they are then unable to transfer the call to the Manager as the Manager's line is in use.
We recently purchased a voip phone-- cisco 7975 . the following are the steps followed: Step 1 Unplug the power cable from the phone and then plug it back in. The phone begins the power-up cycle. Step 2 While the phone is powering up, an...
Hello all , I have the service contract for a cisco licenses and smartnet but I don't know where to go to check and verify them. any one can help me here ? Regards
Hello, We have bough some 7811 phones. We are running CUCM 8.5.1 and my question is: Is the latest device pack for the 8.5.1 version supports 7811 phones or we need to upgrade the CUCM version ? Thanks,
what is the most cost effective/functional phone recommended for contact center use? if not 88xx then please provide any recommendations that apply. thanks, paul.
Hello, i'm facing the issue with H323 router which is the call coming from CUCM and this call coming from a particulate DN and that DN should use a certain FXO port for calls so, i need to match the incoming calls with the source DN rather than match...
I have a 7841 desktop phone as well as a 7925G handset, both phones ring on the same number so I can have a mobile phone while away from my desk. Is it possible to transfer the call from one to the other? ie, I answer on the portable, get back to...
our campus has to see each 7970 Phone offsite, is there a way to run a report and see if Web Access is on? Cheers
Dear expert i have setup aCME with different phone type protocol SIP and SCCP. The issue is incoming or outgoing calls comes to SIP phone and user press conference the call is dropped for SCCP working fine. Any suggestions please also incoming and...
