IP Telephony and Phones

Hi All As from yesterday, the time on all our 6921 phones is an hour behind, all the SIP 7941 phones are OK however and the time showing on the call manager is correct. I logged a call with our supplier, Cisco provided us a patch of which I put on al...

Hi Team, We have cluster of three Cucm 9.1.2 (Pub Sub1&2). Half phones are registerd with Sub 1 and half Sub 2 .There is Sip trunk with an other company having CUCM Pub & Sub. Route pattern and Sip trunk configuration is correctly configured. From ...

Hello everyone, We have a customer who want's to integrate ASCOM DECT phones with CUCM 9.1. The customer has a E.164 dialplan (without +) and I read that ASCOM only supports a Maximum of 12 digits per phone. Per ASCOM Guide the DN should be integra...

In my CUCM CDR's are showing incorrect time. My CUCM system time is GMT. However the CDR is showing incorrect time and I dont even know on what time zone that time is being displayed. The same thing is reflecting on our CUCM traces. Please advise how...

Hello everybody, Can someone please help me to determine as to why my RTMT is unable to access Session Trace Log (Real Time Data)? I am getting the following error: cucmpub: Error encountered while processing request. Please check if Trace Collect...

Anyone have a resource for acquiring replacement batteries for the 8831 mic kitP/n 4500044-00

Hi, I'm situated in Belgium where we will go to wintertime coming weekend, but the IP phone models 7940 & 7925 are showing now already the new (wrong) time. I see that only a timezone patch for 2014 is available in download center: we are running CU...

Hi Guys,Is it possible to monitor CTI Port status and get a email alert if the port is down ?ThanksVR

Cisco 3925 - Cisco Unified Comminications Manager Express Software Version 15.4(3)M3 / CME 10.5 We have some new phones CP 8845 - loaded phone firmware sip8845_65.10-3-2-16.loads Able to make calls, Receive Calls, Video , Voicemail, etc When tryng to...

Добрый день , уважаемые коллеги. Ситуация у меня сложилась не стандартная, я совсем плохо владею Cisco Unified Communications Manager 10.5 . Заказчик утверждает что когда то вводил некий пароль на телефон Cisco и прослушивал чужой телефонный разговор...

Hi All, Is there a report which i can run to determine if caller/customer disconnected the call at any specific audio prompt ?  Example :  We are planning to introduce a new prompt in the middle of our  call flow but would like to monitor if customer...

I am trying to understand Callmanager and URL Authentication.  If "Services Provisioning" is set to internaland in Enterprise Parameters is set to "Internal" and the publisher goes down can phones get to the services url.The SRND guide is not 100% cl...

I am trying to program my sip settings on this phone. It has the sip firmware and Now all I need to do is program my stuff in. Can some please give me direction on how to do this please. Thank you.

hi all, please help,  How To Get Logs of Voice Quality 3 days ago such as : avg MOS LQK, sender or rcvr packets etc? thanks alpert