Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello community, I have two questions: - Am I right that running BE6K on a "third party" VMWare platform is still not supported ? - If the answer to question above is "no" than what options do we have to migrate the BE6K (licenses) of a customer to a...
Hi I planning to use call manger version 10.5 with 2800 & 3800 routers for media resources. and the current 2800 & 3800 router is having the below IOS . it is possible to the existing router with the current IOS for transcoding and conferencing? bec...
Hi I planning to use call manger version 10.5 with 2800 & 3800 routers for media resources. and the current 2800 & 3800 router is having the below IOS . it is possible to the existing router with the current IOS for transcoding and conferencing? bec...
Dear All, As I understand both Transformation & Translation patterns are used to manipulate calling & called numbers. It would be helpful if someone can assist me with the major difference between these two or related document to make it clear. Thank...
Dear All, I have a quick question. When the board number 29001 is called (internally or externally) a welcome prompt is being played and then it is prompting to enter desired extension or press 0 for operator. I can see the call handler configured fo...
Dear All, We planned to upgrade from CWMS 2.5 to 2.6 . This is consider as Minor upgrade or Major upgrade ? If it's Major upgrade what about license ? Same license can be used for 2.6 also ? Any upgrade kit need to order to get the new license for ...
Hi all, When I can install CP-8861 with 3 KEM and connect AC using CUBE4, the 2 and 3 KEM cannot on but 1 is on. The LAN cable is connected to a non-poe cisco switch. Can I know if I need connect the LAN cable to a POE switch ? Cheers Leung Che Man
Hi, We have a VG350 voice gateway connected to the CUCM. One of the FXO ports has got a direct PSTN line, and another has a PBX trunk connection. The PBX connection allows you access to the national PSTN if you use the route pattern 910[1-8]XXXXXXXX...
Hi Guys, Need a quick help on call park for analog phones connected on vg224. How to retrieve a parked call from there as I have tried using **6 but that didn't work. Thanks, Shyam
Hello for all, I am migrating the cluster of CUCM in PRO to VMware. Once is created the PRO cluster on VMware I need to change the IP address of Publisher node. In order to change the IP address I applied the next technote publisher by Cisco: http://...
Hi everyone, I'm using CUCM 11.x. When performing a DRS operation I have to choose from a single SFTP server to backup and restore. The thing is that when these servers are geo-redundant, this can take a very long time (several hours) and each serve...
Hello, anyone knows if CSD/CAD 8.5 is compatibile with UCCX 10.6? we have an UCCX 8.5 today, will deploy a 10.6, but I dont know if I will have to desinstall the CSD/CAD 8.5 and install the version 10.5 in agent´s PCs or CSD/CAD 8.5 is supported for...
For an inter cluster non gatekeeper controlled trunk to work between two separate call managers, do the call managers have to be on the same version software release? We have one cluster on 8.5.1 and the other cluster on version 10. I looked around ...
Hi folks, Having a little issue here. My outgoing calls are working fine, but incoming calls are not successful. Call flow: ITSP --> SIP trunk --> 2821 gateway --> CUCM --> IP Phone There was a recent change in the registration IP but it was wor...
Has anyone ever run into this issue before? I have a cisco model 8845 video phone that on a secondary line appearance which is set for flash only it continues to ring? We are using 9.1 software on our call manager. Any suggestions as to what to try? ...
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