Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello - we are looking at upgrading both our hardware and software for CME and CUE and looking for some documentation at discussing both of these processes. Below are a list of question we have on the process. Our current hardware platform is 2811 ...
Dear All, I had an issue with external calling over SIP trunk for 10mins, and the issue got auto resolved before I reach ITSP. I have collected SIP logs on voice gateway, as per the logs I had not received any message from ITSP when the VG sent INVIT...
Hello All, I have 3 dial-peers all set with the preference command. Even though dial-peer voice 8 is the highest number (Preference 9) it's always selected over the other two. My goal of dial-peer 8 was to be used only during SRST mode, which it do...
We've recently had two subscribers log complaints that the place call icon has grayed out on the contact in Jabber. One is a regular subscriber with an associated phone, the other is an EM subscriber with no associated phone. Both phones work fine fo...
I'm attempting to setup SRST on a 4321, but am having some issues regarding multiple inbound calls. Outbound calls and the initial inbound call work without issue, but when I attempt to make a second call inbound the call arrives at the gateway, but ...
Hi, I have a little confusion about T1/E1 and ISDN PRI. Document says T1/E1 is a leased line, and ISDN PRI is circuit switching. ISDN PRI——（23B [64 kb/s] +D [64 kb/s] +synchronization [8 kb/s]）- 1.544Mb/sISDN PRI——（30B [64 kb/s] +D [64 kb/s] +sync...
All, I am writing a script that prompts the customer to make a One digit selection or a Five digit extension. Is it possible to do this with a collect digit step? If so, would you be so kind as to explain how? Thanks.
Hello all, How I can remove these parameters from Invite messages... please find below attached file.
Hi there, our campus is requiring an inventory of phones. possible to glance at what models, serial numbers and totals of phones in real time monitoring tool? cheers, matt
Hi, I want to know how we can check existing no. of licenses in CUCM? Can we also check whether spare licenses are available or not? Regards, NA
Hi Team, Since from last couple of days we are receiving calls directly on users extension numbers and also on boardline numbers from one of Bank fro credit card offer.They don't easily hang up and insist the card. In spite of disconnecting and refu...
Hello I have trouble with phones registered with a CME, we are trying to call to the main office where i have CUCM, The problem happend just a few days before today, and before that i didnt have any trouble or problem with this phones. The connectio...
Hi Experts, We have a requirement where we need to connect to Cisco environment programatically through Unified Service Desk. We have used the C++ messaging library with 9.0 Cisco UCCX versions. Can you let us know answers to following queries: 1. I...
Hi everybody, I'm working on a CISCO 2821 voice gateway, the IOS version is 15.1(4)M5, RELEASE SOFTWARE (fc1). The problem is that the command "show processes cpu" shows huge percentage (93%) sintcvo01#sh proc cpu sorted | ex 0.0 CPU utilization f...
Hello, I am trying to do a BAT update of users on UCM 10.5. I have all the Import Template but on the Update users I do not get a field for First and Last name. Is there a way of editing this? I cant delete and recreate the users as they are all S...
