IP Telephony and Phones

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Hello, I want to ask how can I set up my IP phone to show latency in CMR? All calls show 0 in latency in my CMR at present. My IP phone is 7961 and the SIP version is 9.4(2)SR2.

mbueno by Level 1
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Dear NetPro gurus,My customer has recently setup a new CUE with the existing CME.  Everything works and users can retreive voicemails except MWI.I have attached the CME configs as attached.  Also, i have attached the debugs as below when I initiated ...