IP Telephony and Phones

Hi guys, I am running into an issue at a customer.  The problem is some IP phones not reachable sporadically and become busy however there is no ongoing call. User could make outgoing calls without problem. Restarting the IP phone could solve the iss...

Hi All Not sure if i`m just being stupid here or missing something ... definately pulling my hair out I have a CFA all set on a Device Profile ,when the user is logged into DP then it works but as soon as the user logs out of EM then i the forward st...

Hello, Is it possible to extend the translation-rule number of the router? It is limited to 15 only and we have to manipulate the caller-ID but we need more these. 40000422-S01-R01-IFS(config)#voice translation-rule 240000422-S01-R01-IFS(cfg-translat...

Hello guys, We have a problem with DTMF relay on outbound calls to the PSTN on a SIP Trunk. Users are trying to call a conference number and pressing the DTMF digits but it's not accepting the digits. All phones are 8851 SIP phones.  Here's the call...

 Hi team; I have installed on the UCS cluster unity connection Version 8.6 The problem is when I save a recording for the greeter, not let me upload the file and then display a window for me to accept the SSL certificate, and have accepted the certif...

Hello All, we have this scenario: CUCM that have SIP trunk to ISP direct, we create SIP TRUNK and everything is working fine and we enable MTP.. when a call is coming from ISP and we received it and try to transfer a call to Internal user the call ...

Hello All, We have the following setup at our Receptionist desk: CP-7962G --with--> 7915 Expansion Module I created a new Phone Button Template for this device in which I just copied the template "7962G SCCP 6L-6P-5S-1T" and modified it like the fo...

Using the web interface of CUCM user options to setup some frequently dialed conference bridges in my user options but it will not accept a comma or period. Message dialog box pops up and tells me it allows only numeric, +, *, or # How would I config...