IP Telephony and Phones

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External calls are not redirected correctly

Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 1 replies
  • 0 Helpful votes

Resolved! Call Destination

Hello everyone, my question is (didn’t know exactly what title to write) once a user calls from one point to another which dial table is the cucm checks for best match first?Existing DN’s > Translation Patterns > Route Patterns ? Thank you all!

yarinezra by Beginner
  • 4 replies
  • 0 Helpful votes

Resolved! Unable to Unlock 8811's

We are trying to re-provision some 8811's that were connected to a BE4000 and have been unable to do so after the factory reset. Below are some details on what we have done with the new provider (RingCentral) to provision the old phones to no result....

Database problem on CUCM 9

Hi, guys,I have a problem editing / updating configuration on CUCM 9, Everytime I try to update a config, a DN parameter for instance, I get this error: Update failed. java.sql.SQLException: User Defined Routine (re_compare256) execution failed. Can ...

aminedahel by Beginner
  • 4 replies
  • 0 Helpful votes