IP Telephony and Phones

Hi All,I have problem when I upgrade the CUCM from 8.5.1.10000-26 to 8.6.2.20000-2.In the 8.5.1 version, I installed "ciscocm.refresh_upgrade_v1.1.cop.sgn" and I can see the COP installed when show the "show version active".After upgrade the 8.6.2, t...

Hi All, Issue When users dials from cisco IP phone to third party contact center IVR menu,The DTMF tones are not getting recognise. But when i dial from mobile phone it is working. Call Flow CUCM --> H323 gateway --> PSTN The inbound Dial Peer on ...

am stuck in problem, need little assistance regarding with CUCM, I have different model of IP phone, 6921,6941,8941,8945,9971 before i was using CUCM version 9 and now upgraded it to 11.0 everything is working perfectly, when i try to connect new box...

Enterprise is installed.  Any major pros or cons either way?  About 10 operators in total Thanks in advance Replies rated.

Somehow I accidentally turned DND on my phone. I have been all over the buttons, menus and options but cannot find anything for this function.

Hi Support, There is wrong time showing (1 hour difference) in all 7942 phones while other phones 7940 shows the correct time. CME clock shows the correct time, Correct Zone is set as well. The problem has occured after the Day light Summer time cloc...

Hi all, I have CUCM 10.5 with Cisco 7821 and 7945 endpoints. Internal calls are fine. However, I get voice quality issue with outbound calls from Cisco 7821 endpoint. The lost packet rate is always about 2 % with just Cisco 7821 series. Meanwhile, I ...

Hi All, There is wrong time showing (1 hour difference) in all 7942 phones while other phones 7940 shows the correct time. CME clock shows the correct time, Correct Zone is set as well. The problem has occured after the Day light Summer time started....

I have two fax machines that are connected to a VG224 and both those are having intermittent issues. Incoming fax fails on the remote end and an error is generated but at the remote end but for outgoing fax, no errors are generated. The only way to c...

Hello All, I would like to ask if some of you have ever move whole storage from faulty ESXI to new one.   We have problem with one ESXI (UCS-220) provided from Cisco dedicated for Cisco Voice server. After power outage one of HDD started blinking on...

Hello All, I have come across a situation wherein I have to add 1200 translation pattern. Short digit  number translating to a pstn number. Pstn numbers are not in range. Is there any way to bulk add the translation pattern. Regards, Geeta

Hello..... I have Cisco CallManager 7.1.5.33900-10  and server IBM HW Platform : 7825I4. Every time we restart the server, this shows the error: Ata4: port is slow to respond, please be patient (Status 0x80) while the system is in Bios. ata4 is the ...