Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I've got a Cisco 2821 running 12.4(13r)T11 and created a capture on our PRI, using the following commands voice hpi capture buffer 50000000 voice hpi capture destination flash:pcm.dat test voice port 0/0/0:23.1 pcm-dump caplog 7 duration 255 I ma...
There are 3 rd party softwares available for call recording but just for knowlegde I want to develop an in house application for call recording VOIP callscompatible with call manager. Please suggest what language, framework should I use and what in...
Greetings all, We have integrated CUCM with Witness call recording server in order to record the call center agents calls. Our agents have been given Cisco IP communicator with Built-in-Bridge and automatic call recording enabled. There is a separat...
I have read the documentation on licensing for CUCM 9.x but I still do not understand how it works completely in reference to enhanced vs enhanced plus. Also if I am using EM for most of my users does a EM profile use a license? If a user has a dev...
Hi, We are using cisco cal manager 7.x and Voice Gateway router with E1 PRI terminated on it. E1 PRI has got DID facility with pool of say 500 numbers. The IP phones have got last four digits of DID number configured as DN.These IP phones are able ...
Hi,we have a strange issue with transferring from corporate directory.To be honest we have never really used it so I'm struggling a little with the setup. Call is placed to a phone and answered.on the answered phone User looks up person on Corp direc...
I have 24 call lines and 8 fax lines how to connect on c3945E, to use FXO or E1 ?? C3945E platform couldn't accept more than 3FXO ( vic-4fxo max 12 ports ). If E1 module works, which module to choose for 24 call lines and 8 fax lines ?? Thank...
Dear all, whithin CM 10.5, what is the best way to track what event (or device) is causing this alarm on RTMT: "MediaListExhausted" I would rather undertand the cause of the problem, before changing the threshold as adviced in the following docum...
I am testing in v11 and tried setting up blocking using the partiions/css method with the XP of ! for all call matching in the filter partiion. It seems ! is not allowed in v11 I get an error, is that correct? If so, what is the new procedure for thi...
Hello, Can somebody has the same issue? we get an incomplete NAT translation from our router. We're using NAT with voice traffic. See below sample translation MMR74.SFOK# show ip nat translations Pro Inside global Inside local Outside local Outside...
Hi I have a FXO issue on a new CME installation in Tanzania, i'm pretty sure the cisco CME is not recognising the disconnect tone. Has anyone out there had this issue in Tanzania? im wondering what CP Tone to set, i have tried a few but no luck so f...
How to block call forwarding on SIP Phone registered to CME? Thanks, Perci
Hi all,Has anyone running an issue where the Corporate Directory on 7960 / 7940 phones randomly disappear ?I am running CUCM 7.1.3 with the default phone load P00308010200. The issue seems to happen when the user is not using or accessing the corpora...
Hello,I need help suppressing prompt in CUE when a call is transferred to an extension.i.e. call is transferred to 200 announcement to be suppressed "calling two zero zero"Any help will be appreciated!
Hello! I want to encrypt all calls on CUCM 10.5 CUCM was changed to mixed mode and was created device security profiles with encryption mode. What different between encrypted mode and authenticated mode in device security profile? But i want thant on...
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