Hi, We encountered an issue where in we experienced a busy tone while dialling out. After we traced it, we found that the endpoint in CUCM was registered while the show mgcp endpoints for e1 in voice gateway were down. We have checked also that the ...
IP Telephony and Phones
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Forum Posts
Hi All, I am trying to modify SIP header to append company name in the SIP from header. So When a user makes a call outbound (within WAN) i would like to append a company name at the end of the FROM field. note i do not want the number to be manipul...
I'm working with importing CMR files into a DB for later processing. I created all the tables based on CMR definitions found here http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/cdrdef/CUCM_BK_CBB143DE_00_cucm-cdr-administratio...
We have a site who does not have an MRGL configured for VM ports (either directly or through a device pool). They have a few dozen transcoders, some of which that are not added to any MRG. I believe that remote phones are using the default transcoder...
Hi Guys, We are encountering now an issue where in we are calling to a toll free number however we are getting a busy tone. After tracing the call, we found out that the we are having a disconnection cause of: (This logs came from the E1 of the VG o...
Resolved! Recording server recommendation
Hi guys, I would like a recommendation for a call recording server. We actually only need 2 staff to be recorded. Currently we are using a third party call recording server, which cost us USD $8000, this include installation, configuration, maintena...
Resolved! Remote cluster PSTN calls over ICT
Hello. If I create an ICT between two of our clusters, for fail-over purposes, can phones from one cluster make calls out a PSTN of the other cluster, or is this just for on-net calls between clusters? Also, we are considering an ICT between a cl...
Hi community,the last couple days i'm trying hard to get MVA working.I'm familiar with setting it up but the actual system (CUCM 7.1.5.30000-1) reports back an "404 - File not found" error.To be explicit, i used the following URL:http://10.0.0.1:8080...
Hello Friends, I would like to know about CTI. What is the concept behind this? How this is used in Cisco. I searched a call flow like below, PSTN--->GW--->CUCM--->CTI--->UCCX. What is CTI doing here? What service is running this? Please help... ...
We currently have one CUCM cluster running 8.5 with 40 remote sites hanging off of it. We're also utilizing CUC, UCCX and CUPS. Each site has its own connection to the PSTN via local PRI's. According to RTMT, our cluster is taxed out which is causing...
Resolved! Attendant Console and CUCM Configuration
I am installing CUACA 11.x in a particular location (Location A). The main users for CAC will be in this location (A), however, the CUCM Pub is in a completely different location (Location B). We do have a Subscriber in Location A. When installing...
Hello, Users are getting fast busy tone when they dial voice mail number. Its fresh installation, I can ping cue module but not able to access cli interface. On access, its keep showing waiting 1000, 1001, 1002 ....1005. I tried reload CUE module and...
Resolved! 8865 SCCP?
Can the CP-8865 phone be configured for SCCP, or is it a SIP only device?
Hi, has anyone had an issue with one way audio of SIP phone to SIP phone communication over VPN? SIP to SCCP over the VPN is fine. The VPN is used as a backup circuit. When communication is over the MPLS circuit SIP to SIP is fine, but not over the ...
How can I send a call out of one csq and into another csq via menu prompt
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