Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all,I am trying to connect an analogue phone to my Cisco router through a VIC3-2FXS card plugged on slot 3. Router runs Version 15.4(3)M3, RELEASE SOFTWARE (fc2). I have tried a couple of different phones but I cannot get any dial tone.Here my con...
Hi all I'm facing some dificulties in configuration of VLANs within the VG310So instance I can't even view which vlans are.Router#sh vtp statusVTP Version : 2Configuration Revision : 3Ma...
hi , im new to voip world. there is one weird user request that she wants her phone to start NOT to ring at a specific time of day (5:30pm) then ring again say starting from 7am the next day. is it possible? if yes, is there any guide how to do so? i...
Assalam-o-Alikum, I am having an issue regarding TCL IVR digit collection. Calls are working fine but when we dial an extension suppose 6657, on 3rd digit call hits on 6666 automatically, i running same tcl script in HO site. After this issue on remo...
Hi,customer has a CUCM, version 8.5 Connected to PTSN via H323 gateway.If you call a not existing DN via PSTN you just get a ringback instead of an error. No internal phone rings (at least SOMETHING that works as expected ).I guess it's something ab...
Dears,I have cisco gateway 2911, it's configured with Sap contact center My problem is the calls that come to sap contact center without 0 for national calls and without 00 for international callI don't need gateway to split these digits for all inbo...
Hi Guys, My Customer have a CallManager Express 9.1 and in the last weekend in any states about Brazil started the summer time. After this, the IP Phones model 9971 and 7962 is showing the time with 02 hours early. Any have idea to correct this probl...
HiDoes any know how to make the cisco IP busy out/Off hook status for permanently.When i tried the put the phone on off hook status it only stays off hook for about 10 to 20 seconds is there a way to override this.Thanks
Hi all,I have recently acquired two Cisco 7965 IP Phones, booting them up and placing them side by side, I noticed that the text size of the actual Soft Keys, system message, and extension number is different on each phone. One is large font, the oth...
Hi guys,I have the problem with inbound and outbound calls with CUCM.Your help will be precious.Thanks Regards, Aristide
I have an issue with multicast MOH, that seems to be related to the voicegateway. I am running a 2951 c2951-universalk9-mz.SPA.153-3.M6. in conjunction with CUCM 10.0. I can see that when a phone is being put in hold, the correct multicast address 2...
Hi Guys,I'm having some problems and hope you can help.When I dial 19710@domin.com it works but when I dial first.last@domain.com it doesn't workI've checked the SIP profile to allow dial string interpretation with no luckI've also ticked the "Use FQ...
Hi team,In our environment,just one user complains the below:At least once a day I have callers that when they ring the line is completely silent. I ask them to call back because I cant hear and when they call back their line is clear. It happens fre...
Hi all, I am facing an issue with CUCME SIP trunk; the registration works fine and incoming calls arrive but outgoing calls fail. I have created a VoIP dial-peer for the SIP trunk. The configuration is straight forward:dial-peer voice 1 voip destinat...
Have an on going issue with intermittent one way audio between Cisco phones between 2 offices. Calls are internal extension to extension over a MPLS network and in the middle of the conversation one side of the audio drops out. Sometimes the audio wi...
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