Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear, I have CME and brema cell and when the call from brema to cisco phone the display appears unknown number , why?and I entered command caller-id enable.
I`m upgrating cucm 5.1.3(a) to 7.1.3.3000-1 and then to 8.6.I`m install my cucm on ESXi,while upgrating 5.1.3 to 7.1.3 i get error that Errors encountered. The directory was located and searched but no valid options or upgrades were available. Note, ...
I need to set a phone password to my Cisco phone. I have administration password already. Any one can call from my phone when I am not in my seat. So I need to put a password for my own good.Please help me to find a solution. Thank you,Jayan
Hello, As you know if I have a setup for more than 1000 users, then it's recommended to have a dedicated publisher and a dedicated TFTP server. I have a setup contains about 10'000 users with distributed call processing. During the installation of th...
Hello,Here is my issue.I have a 3550 switch, a 7940G phone, and a regular DHCP Client Laptop(not 100% on the name) and when I enable port security my access vlan will not get a data Ip and my phone will not boot correctly.I understand that ip phones ...
I have a business requirement where we are looking a solution which can share line across cluster (connected via SME ) and ring both cluster IP phone at simultaneously. CUCM Cluster 1 – Publisher – TFTP- Subscriber – DN -8111-1111 (Shared Line on mul...
Hi All,We have faced recording issue, where recording stopped for some time on Cisco 7821 IP Phones.As per analysis from Nice recorder team there was some issue @ CUCM end.I am attaching here CTI Manager logs. Logs shows something wrong happened with...
Dear,I have CME on Router 2921 , sip phone 7821 cannot reach to sccp phone but sccp phone can reach to sip phone, what is the solution , plz?
Hello,currently, I am in process of creating new call center with CUCM 9/UCCX 10.5 and Finesse. All the calls right now deliver CTI Route Point id rather than callers id. What do I need to so I get original callers id?
I'm trying to download some CDRs via RTMT. When I try, I get the error: "Operation failed as following file is not allowed to download" Then the file name of a CDR or CMR file. (Clicking close just brings up another file, ad infinitum) Suggestions as...
Guys,I need to convert a file for music on hold, what is the right software to convert this file. what will be the right settings for a good sound quality. CME is usinfg G711
Hi allTrying to piece together the last part of our project in which we have multiple vlans across multiple switches all linked to router on stick with subinterfaces.We have remote DHCP server so have used IP Helper-Address on each subinterface and d...
Hi, I am having a problem on a CCME with a SIP trunk to the provider and a couple of SCCP phones.In short call pickup is not working any more, according to my knowledge this was working and nothing changed in the config. When I call from outside the ...
Hello, I have run into a 3rd party SIP phone and had a questions about QoS. These phones mark packets with Class Selector 3 (CS3) decimal 24. If I am using AutoQoS on the switches and standard QoS that recognizes Cisco Voice Packets with their tag...
Hello all,I have a Cisco Unified CM 6.1.2 running on CISCO MCS7800. Now it is not booting up. Unable to get login page.I am getting error as shown in the snapshot.Can somebody guide on what to do for recovery.RegardsArun Sai
