IP Telephony and Phones

Verizon was troubleshooting a problem and included this information about our cube gateway. They have been in use for more than 4 years so I am hesitant to make any changes to our cubes based on their information and I have no idea where I would make...

Hi, I have been asked to sorted out the duplicates entries for users that we have in our CME system once the user search in the Directory in the phone.Some staff appears twice! We have had to change their extension numbers during the summer and now i...

Hi Guys I have two MGCP gateways configured, how do I map a certain group of numbers down the 1st gateway and the rest down the 2nd gateway?Example:All extensions from 2000 and up dial out via gateway 1   All extensions from 4000 and up dial out via ...

Hi,Can we convert inactive users( un integrated with LDAP) in cucm to local users.

Hello All the setup is cucm9.1------- 2811 ( pstnside) ----------------------pri ------------ 2821------- branchcucm while calling the number 911 from the branch phone  teh pst phone gets a missed call and getting disconnectedfor you refrence i here ...

Hi Experts, Greetings,I want to disable speaker button of my IP Phone i.e if a user is having any incoming call, he must not be able to answer it through speaker but can only be able to answer by lifting handset.we are having CUCM 8.6 Please advice o...

Hello,I am trouble about how Client Matter Codes working?I have a customer who want to have one Client matter code per-user. Is it possible?Regards, Aristide

Hi I have a question regarding Inter-cluster lookup service between 2 clusterIf user A home cluster is  Cluster A  , and user B home cluster is Cluster B and ILS is running between the two clustersThen if user B connect to Selfcare web page on Cluste...

Hello, I have an employee whose DID has found its way onto an autodialer's list. He's getting 4-5 calls per day from the same phone number. Can I block this at UCM level?Thank you to all in advance.