Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I am trying to connect Oticon hearing aids with Connectclip/Dongle via Plantronics MDA 220 device to Cisco Phone 7941 (non-BT). Any assistance/ideas would be greatly appreciated.Thanks in Advance,Karrie : )
To provide a customer with a greeting on a specified number range, and allow the call to be forwarded to a new number after the greeting played, i want to configure a Hunt Pilot that plays an audio file before routing to an Agent, the Agent being the...
Hello, Do you know a way to transform an internal calling party number (short number).So unlike “external phone number mask” I need an “internal phone number mask”. E.G. Cisco Phone ext 7001 (receptionist) call a doctor on Cisco phone number 7575. Ca...
We have two Help Desks. Both are in operation during normal business hours, and only one is active in the off hours. Both Help Desks have different phone numbers that people call to reach one or the other.When Help Desk 1 closes, all calls it recei...
Hello,My company recently moved to 12.5 versions of UCM, IM&P, Unity and UCCX. One big reason for this was the multi-line feature in Jabber. Prior to this version we could only outfit our agents with CIPC solutions for softphones. When these agents w...
From what I have real on the forums end users can't fax via SIP trunk using SCCP on voice gateways. We utilize a lot of features on our analog phones and can't globally change to MGCP for this reason. I read that you can change the protocol at port l...
Good morning I'd like your support to solve a question, an ip phone breaks down and it was switched to an ip phone 7962 model, we changed the Mac-address in cisco 2851, but when we changed it showed the followingmessage "Can not update the CNF file f...
The display of a colleagues call disappears after 10 seconds.Is it possible to change that to 60 seconds? or just until the call is taken ect.
I have 7911 and cp 9971 in my environment. All 7911s can make outbound calls to any number successfully. For cp 9971 some calls go through while others don't All these numbers all 11 digits, I can't seem to figure out why some are successful and som...
Hello everyone, i found on the this allarm on Prime Collaboration Assurance: SERVICE QUALITY THRESHOLD CROSSED This allarm is generated of low quality call, particulary the mobile phone external call Someone has already had to do whit this issue? Tha...
hi,We have Cisco CUCM 11.5 and 275 to 300 roomseach room having 1 to 4 third party SIP IP phones with individual DN for each Phone.how to create hunt group for each room if someone call the room all the extension should ring.can we create Hunt grou...
Hello all, I just had a user call in an issue where an outside line to their group will ring once then pause 15-20 seconds before continuing to ring. This is causing people to hang up as they think the call dropped. I am far from a CUCM expert havi...
Hello Perl script execution terminates with error and it does not retrieve all data with axl request to cucmCould you contact me to share with you the script and the encountered encountered In advance, thank you for your return
Hello,All my end users have Cisco WebEx App profiles installed on their computers and life goes great so far.We recently purchased a couple of Cisco Wireless 840 phones and wanted to give some mobile users in our factories. However, I noticed that I ...
HiI installed CUCM 12.5 SU1I have ip phone 8811 and 7821When I try to access coorporate directory on the ip phone, I get the error message : host not foundI chnage the System >Enterprise parameters. and modify the Phone URL values from hostname to IP...
