IP Telephony and Phones

CUCM admin training

We are deploying CUCM (forced to) in order to transition over our current Movi/Jabber users (no IM, no phone). We have no VoIP or any other Cisco solution except for Video, neither do we envisage one. Is there a video specific CUCM training? Or are w...

7962 phones stop working randomly

we have 2 call centers - geographically separated. Both running off same call manager 8.5 cluster and uccx 8.5 cluster. both use cisco 7962 phones, with extension mobility. plugged into cisco 2960 switches. pc's plug into the phones. issue is tha...

help on set up branch office with 2921 H323 gateway

I setup a new branch office with 2921 H323 gateway and cucm in HQ. When I call a number in remote office, I get dead silence and busy tone. However, user can hear ring at the remote location and able to answer the phone. I was able to talk to him....

Selecting a UCS for CUCM deployment

Hi,I need to deploy CUCM (5 nodes), Unity Connection (1 Pair) and Unified Presence server (1 Pair) in a virtualised environment. Approximately 5000 users and 10000 end devices. How do I select a UCS server type and model? Thank you,Fawaz

Configuring IAD2431 to talk SIP with Asterisk PBX

Hello,I am trying to use an IAD2431 as an ATA to connect 8 POTS phones to Asterisk PBX. (Through a NAT)I am at IOS 12.4 and I am trying to use the SIP protocol.Can anyone show me config files for the IAD and for Asterisk that would make this work?I t...

CUBE - Are different pay as you grow license types stackable?

Hi. I'd like to know if Redundant licences are stackable with single use licenses. Perhaps someone could kindly assist. Do I need to buy enough RED licenses for the total session count, thus wasting the bundled licenses that are supplied with the dev...

Selecting a UCS for CUCM deployment

Hi,I need to deploy CUCM (5 nodes), Unity Connection (1 Pair) and Unified Presence server (1 Pair) in a virtualised environment. Approximately 5000 users and 10000 end devices. How do I select a UCS server type and model? Thank you,Fawaz

Installation CUCM 10.X & Unity Connection

Hello, I have a question about the actual installation of both systems, so i'm not using a pre made file on the website of cisco which you convert to a floppy image.When i installed CUCM, i made my lab switch the NTP server by giving it the following...

Resolved! Upgrading 8.5 to 9.1.2 COP file V3 missing

Hi everyone, I'm trying to upgrade from CUCM 8.5 to 9.1.2. A cop file has to be installed called ciscocm.refresh_upgrade_v1.3.cop.sgn (I have used it before) but I can't find it anywhere only find version 5 (ciscocm.refresh_upgrade_v1.5.cop.sgn).My q...

NTP question

Hi,Hard Phones are showing incorrect time - ahead by 30mins. Checking CUCM servers shows that DTG setting is correct (GMT+8). NTP is configured in CUCM and is polling time from our VOIP Gateway. Now, VOIP router clock is incorrect although NTP server...

Contacts from AD

The Active Directory “contact” records have telephone numbers and they can have any phone number local or long distance. Right now, my Call Manager system is configured to use LDAP and it will pull in the Active Directory “user” accounts and list the...

Resolved! Unable get google services working on dx650

I have proxy set on my dx650 and is internet is working fine. But unable to access any of the google services such as maps, hangout. Any solution to the problem. Regards,Keny Kuruvilla

Jabber for Android - MRA

Hey Guys, JFW works okay from outside. But the android version says cannot communicate with server. Any suggestions ? Thanks

Error adding a phone

I'm trying to add a phone that was previously registered but now, as far as I can tell, does not show up at all in Call Manager. I am receiving this message: Add failed. Could not insert new row - duplicate value in a UNIQUE INDEX column (Unique In...

Integration Cisco Jabber with outlook

Dear Team,We are planning to integrate Cisco Jabber with outlook .Please advise, how to achieve ?CUCM Version 9.1.XPresence 9.1.XEXPRESSWAY C and E 8.2.X Thanks

IP Telephony and Phones

Forum Posts

CUCM admin training

7962 phones stop working randomly

help on set up branch office with 2921 H323 gateway

Selecting a UCS for CUCM deployment

Configuring IAD2431 to talk SIP with Asterisk PBX

CUBE - Are different pay as you grow license types stackable?

Selecting a UCS for CUCM deployment

Installation CUCM 10.X & Unity Connection

Resolved! Upgrading 8.5 to 9.1.2 COP file V3 missing

NTP question

Contacts from AD

Resolved! Unable get google services working on dx650

Jabber for Android - MRA

Error adding a phone

Integration Cisco Jabber with outlook

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