IP Telephony and Phones

Hello, We are facing once issue with SIP trunk between call manager and CME.While we are calling from call manager to CME call is not going to the CME,if we are trying from CME to call manager call is establishing and getting disconnect.Please find t...

I have created a User Template, where I have applied ACG and checked the Service Settings. However, when i put userid and lastname which are mandatory in CSV file, and update the users through BAT, job scheduler says success, but there are no changes...

Hi, I would like to set up a  Presence 10.5 subscriber, handled by CUCM 10.5 publisher. But the installation always stops at the point, when the process tries to access the publisher node. I have already defined the Presence node at "Server list" at ...

Greetings, I created a script in CCX. This is how it works: -A caller dials a translation pattern number 35XX -35XX is translated to 65XX-65XX is the trigger for the application, and sends the call to a call center. Here's my problem. I want all call...

Hello Mates, how do you change a user account from Inactive LDAP status to Active LDAP status in the user mangement section? cheers,Matt

Hi, The default password of Extension Mobility can be set by configuring this command on the router:voice user-profile 1user 100 password 12345!!My question is, if it is possible to change that password from the user side? Like if the owner of that v...

Hi, I am supporting a team logging into 7965s with extension mobility. They are using 7916 extension modules as well. When they press the button for the second page they get "That key is not active here". I made sure the "7916 24-button Line Expansio...

I currently have 7942s,7962s,7961Gs and so on that have a line or underscore that goes all the way across the screen for each line or speed dial I have on my phone. When I first installed them this did not appear so we could use the backgroud picture...

Dear Sir/Madam,I have two ISR 4321 CUBE Routers with one SIP Trunk (25 CUBE) from the provider. I have to place  FL-CUBEE-25-RED to one Router or do I have to put FL-CUBEE-25  to both Routers?BR

Hi everyone, I try to set up a call treatment below for a office.  Just wonder how I can fulfill 2nd item. Item 1.   3 teams(2 -3 members) with 3 pickup groups,  No voice mail for all members at all. No associated pickup groups. Item 2.   After incom...

Hello, I have:1.  A single CUCM 8.6 cluster2. Several offices in North America3. Two PRI gateways (MGCP) locating in different cities For providing redundancy between gateways I want to implement globalization/localization. My concern is about :1. If...

Hello! Could you please give a piece of advice on the following issue?The problem is that my CUCM's (v9.1.2.11900-12) backup file is getting larger and larger with every new backup procedure. Now it is about 9 gb in size! The size is increasing even ...

Hi. I have the following issue. At one site we have Cisco and Avaya phones. Corporate directory for cisco phones shows only LDAP entries which have +xy (13 digit number) format. Avaya users don’t have DDI numbers and are shown in LDAP with 4-digit nu...