IP Telephony and Phones

Hi,CMIIW, in CUCM 8.6, user can access  cucmuser portal to search directory number. But now, in CUCM 10, self care portal doesn't provide this feature anymore. Is there any method to provide this functionality beside giving user read access to admin ...

If every call whether SIP or H323 requires 4 call legs, (2 from first router) (or ISP in some cases) and (2 from own router), how does an individual set up the dial peers for the ISP, unless they do this themselves?

Fax calls are not working from analog port of VG224 configured as SCCP to CUCM 10The call flow would be like from VG224 to CUCM to PRI as MGCP gateway. this should work or i have to configured that specific port as MGCP port on VG224 gateway. Attache...

Is the CUCI Lync product compatible with Skype for Business Server 2015?  We have UCM 9.1.3 and are on MS Outlook 2013 and are thinking of moving to Skype for Business Server 2015.

Hi, i have been struggling with registering my 7961G with SIP. The device seems to be communicating with the SIP registrar server as i can see on the phone that the extension which i created are visable, however the phone is stuck into registering an...

Greetings!I have a 7911G IP phone after factory default reset (123456789 * 0 #) He constantly rebooting to upgrading information for more than 10 hours.I called the source of the equipment and when the MWI light began blinking, I used the # key and e...

Hi I have a customer with Branches in Europe and AsiaThey all using a single CUC for Voicemail, Last week a customer complained that the time on Voicemail is wrong on their branch, I haven't tested this on all other branches.But I checked the London ...

Cisco E20 ip phone is registered to CUCM. When trying to xfer call from this phone or any other E20 phone error message displayed " transfer failed"Other type of ip phone xfer is working fine. The problem is only with E20. 

Hi all,Someone can tell me if VG 310  is supported in HCS 9.1.1 ?   From what I read in the product data sheet "Cisco VG Series Analog Voice Gateways", I understood that it is only compatible with versions  9.1(2)SU2 or later . In HCS compatibility" ...

Hi all,We have 8945 series phonesWe use CUCM 9.1There is a reporting request such as to monitor the missed calls percentage on phone sets monthly? Do you recommend any solution fo that?Thanks in advance.

Hi, DX650 phone is not working, kindly share its technical configurations guides. need assistance.kindly suggest. Regards,HK

Hallo Community, I have some users, with Cisco IP Phone 7942 and 7945 who want to have on the second line key a direct forwarding to their cell.Right now, they have "call forwarding" as option on one of the 4 menu keys, but if we use that key, we hav...