Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I am getting below errors intermittently. This problem happens sometimes once in a day and sometime two times a day.I have attached the voice gateways configuration, isdn debug and output of E1 card as a reference. I spoke with Telco guys but as p...
I have the same issue everyone is having on loading wallpaper on the DX650. I read the support blog and no one can get a answer or a solution to this issue. Do anyone have a proven way of loading the image on the 650? The admin guide has a gray area ...
Hi all, I am currently using Unity Connection v8, and now would like to add more user, but it seems it is already end of sales, I can't purchase the add on user license, is it upgrade an ultimate solution? Janis
Hi Guys, AA greeting working fine. but when try to transfer call when press 0 to operator it is not working. Its giving error "Sorry this number don't answerr. Please let me know any needed to be done. Thanks,Saleem
Hello,i got a customer that wants to have a Speeddial that enables forwarding of calls to a specific number in the provider network. In normal operation, a external caller dials 555666 an the call arrives on the Cisco IP Phone. What the customer want...
how to process EFA case?
Dear All,Can you please share with me the configuration guide for ATA 187 or the steps to follow to configure the ATA 187.The scenario is that I have existing voice gateway and call manager 9.1Voice gateway is using E1 line for outgoing and incoming...
Is there a way to export the phones and their respective switch/ports from CUCM 8.5?I've looked through the bulk admin tool options, but no luck.I am looking for the Network Switch/Port information for each phone. The same information you can see whe...
Can Someone please help me configure this phone to connect with a server.I have setup IP phones before but not like this one.
I have a call manager pub that has the checked box marked for outside dial tone for all 5 digit internal route patterns. I feel this is not needed. Any input is much appreciated.
Currently we have our presence database on a windows 2008 server, however I am looking to move this to a windows 2012 server. I have found this site: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/8_0/english/install_upgrade/database/guide/...
This is a very basic question, I am attempting to allow our Cisco 79xx phones to dial while on hook and although it is referenced in many places in the documentation I am unable to find the setting in the CUCM 8.5 administrator utility.If someone cou...
Hi all,Is there a way to establish a relation between a Caller Number and a Caller Name. If an incoming call comes to the H323 gateway, I'd like to display a name instead of the number on the IpPhone.Is it possible to edit a txt file for instance tha...
I have a Mental Health Crisis team that fields calls via Mobility from a CTI Route Point. When I call from internal desk phone caller ID on the mobility cell phones is displaying correctly - my desk phone number. When Calling form my cell phone which...
Hi, I uploaded the .wav file to CUCM 10.5 with correct format and Configure MOH server with multicast,activated audio source with newly uploaded file . But on putting hold on pone it is getting normal beep.I restart the service ipmsa and tftp also P...
