IP Telephony and Phones

We have converted the SPA phone to SIP and they have registered and work internally, but incoming calls can not be transfer to the SPA phones form the 79xx.The SPA phones can't dial PSTN. I have copied in the telephony service config and global. Can ...

Hello ,  I get this  error in RTMT ->syslog->applictation . An unexpected error occurred while trying to play greeting for a user. Cisco Unity Connection had to terminate the call. One Possible reason could be that the call was disconnected while wai...

I would need some points on how Cisco IPT has advantages over Nortel 61c system. I am not familiar with Nortel system so want your help in gathering few points on this. We are proposing Cisco solutions over their existing Nortel system.

Hello,We have a really weird thing happening.  We have a few users saying that other users internally are calling them but the other users say them never called them. we have call manager version 8.0. I checked the call logs on both phones and some p...

Guys,Trying to use the PCD tool to migrate CUCM 8.6 to CUCM 10.5. Can the PCD tool support the selections of CUCM servers or is all or nothing? I am trying to migrate only 6 CUCM servers out of 9. Can that be accomplished with the PCD tool? ThanksBV

I have setup call routing on CME router. Call flow is like below. Every thing is working, i am able to call anywhere through this dial plan setup but when i call on any toll free number it does get connect but when IVR say like press 1 for english la...

I attached a CKEM-C (keyboard expansion module) to an 8961.  On the phone, I get the message "Accessory Added"  "The phone is unable to power this accessory".  When I look under Applications -> Accessories, the only item in the list is the Headset Ad...

Hi Folks, Can you advise on the best practice to migrate from e CUE module to a new SM-SRE-710-K9 module? I need to save all the messages, scripts, accounts etc. Many Thanks Paul

Hello,We have a need to connect to an E1 span with several DSO's configured with no ABCD signaling. Our equipment complement is: Cisco 3945 iOS 15.03 with VWIC3-4MFT-T1/E1Multiflex Trunk Voice/WAN cardAdit 6000 Channel Bank configured with E1 control...

 Hi Cisco Support Community,I have a request from our sales team to configure a script that routes to different destinations based on the calling numberRegion. I will configure the script in UCCE to route to a different user using the Region option i...

I have a customer who is looking to build a couple of intercluster trunks between 8.5 CUCM clusters.  Originally I was looking at doing a non-gatekeeper h323 trunk, but the customer has stated that they will be moving to a Lync-CUCM integration in th...

Hello all, i have a cisco 2801 router where configured the CME. The problem i have is that internal site to site voice communications work fine but the external ones doesn't works at all (POTS: mobile and traditional).When i executed the command:# cs...

Hi all, I've just deployed CM10.5.2.10000-5 with 8945's on SCCP894x.9-4-2-8.All users are logged in with Extension Mobility. When a user is transferring a call they can not get to their speed dials. I have set abbr dial as a button on the softkey tem...