Hi all, I am currently using Unity Connection v8, and now would like to add more user, but it seems it is already end of sales, I can't purchase the add on user license, is it upgrade an ultimate solution? Janis
Hi Guys, AA greeting working fine. but when try to transfer call when press 0 to operator it is not working. Its giving error "Sorry this number don't answerr. Please let me know any needed to be done. Thanks,Saleem
Hello,i got a customer that wants to have a Speeddial that enables forwarding of calls to a specific number in the provider network. In normal operation, a external caller dials 555666 an the call arrives on the Cisco IP Phone. What the customer want...
Dear All,Can you please share with me the configuration guide for ATA 187 or the steps to follow to configure the ATA 187.The scenario is that I have existing voice gateway and call manager 9.1Voice gateway is using E1 line for outgoing and incoming...
Is there a way to export the phones and their respective switch/ports from CUCM 8.5?I've looked through the bulk admin tool options, but no luck.I am looking for the Network Switch/Port information for each phone. The same information you can see whe...
I have a call manager pub that has the checked box marked for outside dial tone for all 5 digit internal route patterns. I feel this is not needed. Any input is much appreciated.
Currently we have our presence database on a windows 2008 server, however I am looking to move this to a windows 2012 server. I have found this site: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/8_0/english/install_upgrade/database/guide/...
This is a very basic question, I am attempting to allow our Cisco 79xx phones to dial while on hook and although it is referenced in many places in the documentation I am unable to find the setting in the CUCM 8.5 administrator utility.If someone cou...
Hi all,Is there a way to establish a relation between a Caller Number and a Caller Name. If an incoming call comes to the H323 gateway, I'd like to display a name instead of the number on the IpPhone.Is it possible to edit a txt file for instance tha...
I have a Mental Health Crisis team that fields calls via Mobility from a CTI Route Point. When I call from internal desk phone caller ID on the mobility cell phones is displaying correctly - my desk phone number. When Calling form my cell phone which...
Hi, I uploaded the .wav file to CUCM 10.5 with correct format and Configure MOH server with multicast,activated audio source with newly uploaded file . But on putting hold on pone it is getting normal beep.I restart the service ipmsa and tftp also P...
Hey all, Hoping I can get a quick direction on this.....We are upgrading our call center servers and need to point a few test toll free numbers.I have already created a test sip trunk....here's where it all gets muddy for me. What do I need to do to ...
Following an upgrade to CM 10.5, I'm getting a weird (and inconsistent) issue with some of my phones. 6961, 6941 and 6921's are all having an issue where, when a call comes in and the handset is lifted, it does not answer the call. This isn't such a...
