Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, I have a request from customer for an analog phone1. Able to make outgoing call to only to one number(this can be achieved)2. Allow only certain range of incoming calls to this analog phone. CUCM 8.6.2 Any help is much appreciated Thanks!
In an effort to associate a user with a DN, I get the following message:Update failed. One of the required fields on the page has the same value as an entry that already exists in the database. Please check the corresponding Find List page to verify ...
Hi Gents, First of all, I have CUCM 10.5.I followed all the steps necessary to configure the Trace , in the Cisco Unified Serviceability .The final configuration is in the attachment.My problem is, that whenever I go to RTMT - > Collect Files - > Cis...
Dear Team,I have over 400 7821 and need to purchase DLU license for it. Correct me if I'm wrong, I need 2 licenses per phone which means I'll need 800 DLU's.Is the part number LIC-CM-DL-500= correct ? I could not find any part number less than 500 li...
Hello,i need to configure phone to work only on incoming calls. Main trouble is with button "New call" - couldn't delete it from softkey. When employee press it, and incoming call is coming - the phone is in busy mode. how to make this feature "setti...
Sip conference calls are getting drop after 30 min.
We have two locations long distance apart with our phones. In the past I have set up a route pattern so that say a user in location A dials 8 then the number they will actually call out from the gateway of location B. This way Location A does not n...
Hi,As per title suggest, many would think this is an IP routing/ network issue. However, we have verified that the network is working fine.The best thing it's only occurred at random time to random phones. It's kinda hard to simulate the issue as wel...
Hii have installed cisco MediaSense and also integrated it with cucm 10.5 and i could paly and download recorded audio files.but unfortunately i faced a problem : the user which has API role can get all record (from all phones )so my question : is th...
I have added the second ISDN30 to my gateway(the ISDN card that I installed on the router is HWIC-1B-U= 1-port ISDN BRI NT1 HWIC), however when I call the number I cannot see any traffic coming across. I can see from show isdn status that the layer ...
We rebooted the Publisher, Subscriber and Unity this past weekend. After doing so, the time on the phone is stuck and will not change unless you remove the network cable to reboot the phone. What options are there for getting the phones back in synch...
Hi Experts, I'd like to ask about Cisco 4451-x ISR, and what is the phone supported?. I Have 8831 and 7937G conference phone, and I am thinking to use EX60 and 6901 series phone. Can I go with 4451-x ISR? Thanks for all. Mohammad Saeed
We are currently upgrading our phone system from call manager 9.1 to 10.5. During this we have discovered that a particular conference phone model (CP-7936) is no longer able to use any soft keys function when the device is off hook (hold\transfer\co...
Hi all, I have a cucm 7.1 and the Call to forward is working the only issue is when I get the call I get unknown number. How can I fix this? Thanks all.
We're currently got 4 FXO ports that are PLAR'd to 7403 and when the link to callmanager is up it rings a hunt group. We also dial 8 for an outside line.When SRST kicks in our 8841's failover fine but the translations don't seem to work for inbound ...
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