IP Telephony and Phones

How can I switch on-off the DND function in my phone? reading user guide, there are just few lines "Turn DND On and OffProcedureStep 1 Press DND to turn on DND.Visual confirmation displays briefly.Step 2 Press DND again to turn off DND.Visual confirm...

I just deployed a bunch of 8851s to a site that does not have presence servers (and will not in the future).  Every speed dial has a label under it stating "Offline".  This is rather confusing to the end users and esthetically looks bad since everyon...

All,Currently when I click the 'Self Care Portal' button in a Jabber 10.6 client, it takes me to a specific URL of:https://publisher/ucmuserI would like to modify this URL to be:https://publisher.domainname.uk/ucmuser...as this URL has the correct ce...

Hello Everyone,I have SIP Trunk to my voice GWs. When I choose TCP for the outbound Transport Type filed, the SIP Trunk status show NO SERVICE but as soon as I use UDP it show FUll SERVICE. The issue with choosing UDP is that all outbound calls get d...

This is an opportunity to learn and ask questions about voice quality issues that you might be facing your environment and troubleshooting with the tools and techniques available within the platform with Cisco expert Malick Irfan Alvi.Ask questions f...

HelloWe have a new Cisco 8851 and we like to test it with our CUCM 10.5.2.Our design is, that we use Cisco 8945 and 8961 IP Phones as standard phones with Extension Mobility.We do not attribute a DN/Line but we use a default "Logout Profile" and this...

Hi,I am deploying TAPS for our CCM cluster.CCM version is 5.1.3I installed and configured TAPS on the IPCC Express server.I used the BAT tool to input user phone configurations with dummy MAC addresses.I Auto-Register a new phone by placing it on t...

All,  Centralized CM and UCCX.  Remote site has SRST.  All DNs work fine in SRST mode except for the UCCX numbers.  Since WAN connectivity is lost these calls are failing.  I am not having any luck with the alias cm-fallback command.  I am pretty sur...

Hi all I have a perculiar error when sending a fax.Then funny thing its from one specific fax to another specific fax. Both of them are Konica Minolta Bizhub (i'm not sure the exact version).I have no other indication that any other faxes are having ...

Hi,We have an IP telephony setup CUCM running on version 10.5. 2 No's of UCSC-C220-M3SBE server(1 publisher and subscriber).We would like to setup Cisco Express way for MRS for accessing the Jabber on mobile phone from outside campus.Our concern is t...

Hi, I am trying to make hairpinning calls work but when I tried to bridge two calls on the same SIP trunk, the transfer is successful and the calls are active but there is no audio? Call forwarding works with audio, MOH through PSTN (FXO) but not on ...

I have a problem. please help me. When A called to B(cisco phone),  then i can see the original caller id of A.Next B transfer call from A to C(mobile or non cisco phone), then C showed only B's phone number.(When, B transfer to another internal cisc...

Hello,Can someone please help me to get the procedure to update Cisco  BE7K from 10.5.1 to  10.5.2 version to avoid SSLv3 vulunerablity.Current Voice Infrastructure consists of the below1) Publisher - 012) Subscriber - 013) Unity connection - 014) Pr...