Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a Cisco 2911 router that needs to do T1 PRI with 32 voice DSPs.I think I need UC license and VWIC3-1MFT-T1/E1=. I don't see any onboard DSP in "show inv" or "show diag" so is it correct I need to purchase a PVDM2-32? Should this be installed o...
I'm working for a client right now who had a prolonged outage at a site where their Subscriber UC server was stored (Version 8.6, exists as a VM), and it was offline for a matter of months.We were just able to bring it back up, but it immediately st...
Working on a lab with CUCM 9.1.1 and UCCX 9.0.2. I have uploaded enhanced demo licenses but I also tried with(uccx_std and uccx_pre) but no use. I am getting this error all the time"a licensing error has occurred. please try again in five minutes.if ...
HiI have a setup in which callers dial a help desk number 2XXX and get the option to press 1 or 8. 1 transfers the caller to an ext 3xxxx and 8 to ext 4xxxx and that works fine. However when the choice has been made and Unity Connection(8.5) transfe...
Hi all,I just rec'd and installed a 7937, which is awesome by the way. I need to change the softkey template. The 3rd soft key when On Hook is MSG. It's a SD to voicemail. BUT, we won't have voicemail associated with this device and I want to put...
Dear, I have a few questions about this system, we would like to activate monitoring on a Call Manager Cluster (version 9 but going on 10).I was wondering if the smart call system was a good system to do this, at first glance in servicability i don't...
I don't know who came up with this bright idea of having 'Service Interruption' message on 6921 phone while SRST mode!!! For a normal user, it means phone is NOT working!!! Does anyone knows work around with this issue? Can we display any other messa...
Hi All, We are running CUCM version 9.1(2). We have created two Extension Mobility Services one pointing to Publisher and another to a Subscriber, with service name as Extension Mobility Primary and Extension Mobility Secondary. EM users always login...
Hi,Is it possible in some way to force using "@" in the username field in SIP Realm?My SP requires username in format "username@domain".I don't have CUBE between me and SP. Regards Piotr
Hi Guys,There is a requirement of transfer from voicemail greeting that when the voicemail greeting is getting played it will have option 0 as well after that greeting so once they press 0 it will go to another number.Can you help on configuration in...
Hello all, We are quoting out equipment for an office where we will need to tie a pots line into the set up to provide analog dial tone for local 911. I think the only vg gateways that can support fxo service are the vg310 and 320. Can someone here...
Hello, We have a converged circuit setup with our ISP. We are using SIP trunking, but they are handing off the voice to us as a PRI. We were doing some HA testing and noticed that CUCM was still sending outbound calls to the H323 Gateway where we pul...
Ok, I'm getting ready to do my first solo Call Manager upgrade and would appreciate any guidance that can be given.Here's the situation:Currently the client is running CM, Unity And Cisco Emergency Responder 8.6, and would like to upgrade from there ...
Hi, I'm testing DRS incase of future failure. Current:1xPUB 10.x2xSUB2xIM&P I have copied the virtual machine of Publisher only from one UCS to UCS test environment.So far everything is working fine, the license are still installed.once I try to use ...
Hello, Our customer is looking forward to secure all RTP traffic for Unified CM 10.5. What I understand is that in order to make SRTP you have to download CTL client and connect a USB that comes from cisco to do the encryption and then attached it to...
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