Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good Day,My customer has a call manager 9.1(2) cluster and has recently bought some Csco 7800 phones, however they are not seeing the device type listed. Is there a device pack that i need to install. I opened a case with Cisco TAC about 5hrs to get ...
Hi, I am in the process of configuring and testing SIP trunk with ITSP as a pilot. I have CUCM 8.6 cluster with a bunch of PRIs at the moment and will eventually switch to SIP trunk if testing goes well. Does anyone has a configuration checklist that...
We have a Cisco UC560 and it has SIP and PSTN failover. We now just want PSTN as we canceled the SIP service. I have disabled the SIP service and created a PSTN trunk group, assigned the outgoing call handling to be PSTN only but when I make a call I...
We canceled our sip service and moved back to PSTN lines. After much trouble trying to get the calls to go over the lines, I factory reset the UC560. Went through the wizard and to my surprise it all worked just fine EXCEPT, the remote location where...
HiI have CCM version 4.0 two Rack server [PUB- SUB], and need to upgrade to last version 10.5 I think so, with One device business edition 6000, Any recommendations or considerations that should i take before upgrading?Thanks
Hi,My customer have recently receive some new 7821 phones. He have unpack them and he have connect them on his CUCM 10.5.1.10000-7.He have configure a number to make some test calls. When we configure a CSS with internal calls rights, we can call oth...
We have a issue in a 7861 IP Phone in CME version 10 We registered this IP Phone by configuring reference pool type 6961 under voice register globalCME version is 10 IOS is 15 3.3M4 in 2911 When we are dialing a number can we able to transfer the c...
Pardon me, but I'm still new at figuring out things like this on CUCM. We have CUCM 10.5 at the main site (not in Mexico) and a local router in Mexico that's setup as a H.323 gateway in CUCM. This site had an older Ericsson phone system in the pas...
Hello, I have a simple environment with a single site. It's CUCM 10.5, built from a BE6K. The voice gateway has a PRI in it to the PSTN. Phones are 8945s running SIP. Now we have one remote user that needs a home office phone. It'll sit behind ...
Hi, I am using Quick User/Phone Add and this works fine except that "Line Label" and "Display (Caller ID)" are not filled in.I have used for these fields #FirstName# #LastName#, and this is what I see on the phone! The tokens are not filled in from ...
Hi experts, Would you help me with describing the1. Differences among SIP, SCCP & RTP2. device pool3. 'user profile' vs 'phone configuration'4. CSS5. Partitionin cucm with description....? ThanksNizam.Omar
Hii, I have cucm10.5 and 2X 2921 routers and I want to now which is the best way to make a SIP Trunk with my providers in order to not use E1 lines anymore. It's more easy to make the SIP from Cucm/providers or directly from router/providers ??? Any ...
Hİ there guys;I am having a problem in establishing a connection betwwen CM and ALCATEL. as you can see throuhg the logs attached when I call a number which is in Alcatel from CM i.e 4080 the first invite message is 4@10.28.132.111 but as a matter o...
We have few SIP phone types added in CUCM but need to add 7821 SIP phone to CUCM.Please tell me the procedure to add a new SIP phone type.
Hi Experts, I have some 6901 cisco phones and I can'r hear the ringing incoming call, but If I picked up the phone I can answer, but I can't hear the ringing call. Is there any way to fix this through CUCM 8.6 or through the phone? Thanks Mohammad Sa...
