hello,I have CUCM installed at central office soon I will have to link several branches over WAN and also configure SRST to fallback incase of WAN failure. Unfortunately ISP didn't finish installing their infrastructure at central office's surroundin...
IP Telephony and Phones
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Forum Posts
We're putting out new Cisco 8811 phones and only rolled out about 10 of them so far. Not long after those people that got the phones begin receiving spam email (I'm sure there's malware attached to the various links embedded). All of the spam thoug...
Hi All,Any ideas on what causes intermittent silence with music on hold? A new moh file was uploaded and applied to a few phones for testing however sometimes you hear the new music and other times its just silence. Regards
Our telco recently moved a DID range from one of our branch offices that is now defunct to our main office. I've configured the translation pattern/css and I can make outbound calls but when I call in from the outside I get the message "You have reac...
I am searching for a lapel mic that will be compatible with the Cisco Polycom Model #7937 conference station phone. Polycom says their lapel mic MIGHT work but it cannot be returned once the package is opened. That's $350 wasted if it doesn't work!...
Who can tell, VIC2-2FXO= (Two-port Voice Interface Card - FXO (Universal)) may be install to C2901-VSEC/K9 router?I need to connect two FXO lines to the router C2901-VSEC/K9, how to do it? Which module I need to buy?
Hello, I have configured two 8961 phones, both registered to a CME router.These phones share two same extension numbers.The issue is both phones do not ring when I call any of the two number, only one phone rings.Please refer the configuration below:...
Hi All, I have a request from customer for an analog phone1. Able to make outgoing call to only to one number(this can be achieved)2. Allow only certain range of incoming calls to this analog phone. CUCM 8.6.2 Any help is much appreciated Thanks!
In an effort to associate a user with a DN, I get the following message:Update failed. One of the required fields on the page has the same value as an entry that already exists in the database. Please check the corresponding Find List page to verify ...
Resolved! Collecting SDI(not SDL) traces from CUCM
Hi Gents, First of all, I have CUCM 10.5.I followed all the steps necessary to configure the Trace , in the Cisco Unified Serviceability .The final configuration is in the attachment.My problem is, that whenever I go to RTMT - > Collect Files - > Cis...
Resolved! DLU Licenses for Cisco 7821 phones
Dear Team,I have over 400 7821 and need to purchase DLU license for it. Correct me if I'm wrong, I need 2 licenses per phone which means I'll need 800 DLU's.Is the part number LIC-CM-DL-500= correct ? I could not find any part number less than 500 li...
Hello,i need to configure phone to work only on incoming calls. Main trouble is with button "New call" - couldn't delete it from softkey. When employee press it, and incoming call is coming - the phone is in busy mode. how to make this feature "setti...
Sip conference calls are getting drop after 30 min.
Resolved! Discard Digits 11/10D->7D CUCM 6.1
We have two locations long distance apart with our phones. In the past I have set up a route pattern so that say a user in location A dials 8 then the number they will actually call out from the gateway of location B. This way Location A does not n...
Hi,As per title suggest, many would think this is an IP routing/ network issue. However, we have verified that the network is working fine.The best thing it's only occurred at random time to random phones. It's kinda hard to simulate the issue as wel...
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