IP Telephony and Phones

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HiCan someone please advise me about the following questionWe are using CUCM ver 7.1.5 , Cisco Unity ver 7.0(2.0) and UCCX ver 7.0(2)we already have a plan to upgrade them all to the latest versions but in the mean time a need came that we have to up...

wahab2014 by Level 1
  • 1 replies
  • 0 Helpful votes

Hi All, I have a customer that wishes to upgrade his 8.6 cucm/cuc cluster to 10.x. I have seen that its possible to perform a jump upgrade from 8.6 to 10.x. However what's the best practice here? I saw some comments on performing the below:1. Perform...

rramlal by Level 1
  • 7 replies
  • 0 Helpful votes

Hii have just implemented a solution of unified communications for a companythis client would like to have a server contains details of calls (called calling duration )My question : how can generate CDR on CUCM and export them on external serverand a...

Hi All, We currently have the below call flow configured in our IPTEL environment.Phone(SCCP) -> CUCM -> SIP Trunk -> Gateway(ISDN) -> ISDN ProviderWhen we attempt call forwarding on an internal extension to both personal mobile and business mobile t...

I have a CME running 7.1 code. I have been asked to configure restrictions on a phone so that it can only dial a predefined set of numbers which could include some local numbers, some national and some even international numbers and block the rest of...