Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, i have a phone thats no working fine, it unregister all the time from the sip server. The port connected to the phone has output queues dropped on queue 1. ¿That's normal? ¿What could be the cause that there drop packet? Thanks! I have this confi...
Dear Team, We are using FreePBX 12.0.32 with core is Asterisk version 13.0.0, hardware now is VMWare ESX 5.0 virtual machine.IP Phone is AudioCodes 310HD and Soft phone is any sip client, we use CouterPath X-lite. 1.SIP trunk between Asterik and CUCM...
Hi All, I am presently working on an implementation for a customer and they would like to know how they can monitor incoming and outgoing calls for each extension? Is this possible for call manager or do i need to get another software. They are inter...
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. T...
Hello everybody,Please check how I can fix the situation, thank you in advance.On a router I added the commands:ccm-manager config server 1.1.1.1ccm-manager configThe router pull from TFTP(CUCMv.8.) the config BUT only after reboot of the router. So...
Hello,I have a question about receiving incoming calls, when Publisher is down.My provider gives me IP telephony with two SIP-trunks for outgoing call, and one SIP-trunk for incoming call (Routed to Publisher), therefore, when Publisher is down, we c...
Hello everyone;I have an issue with the Cisco IVR, it doesn't work, when i call it as directory number it doesn't respond.Any one has an idea.Regards.
Hi, I am new to unified call manager is there a document that gives a step to step solution in installing and configuring cisco call manager. How to register phones. Also I want a complete video or document in which you can see how to use call manage...
Hi,In the CUCMv8, How I can change the default time in seconds to the parameter "No Answer Ring Duration" in the CUCM´s? I need to change "no answer ring duration" to 20 seconds in all phones.Thanks!
Hellowe have several CUCM clusters all linked via ICT's and all bar 1 will return a call cannot be completed as dialled if a user dials the correct site id (XXX) but an invalid or unused 4 digital extension number.the 1 that does not work will re rou...
Hi everyone,So I am stuck in a typical Cisco-Java comic situation trying to get a simple CNX upload of a prompt audio file.I can spin any version of JRE and any version of IE or whatever browser could possibly make this work. I assume this must have ...
I need your help configuring Cisco Jabber 4.4.4 xperia z2 .... No works to make calls , I have chat only
Hi,We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM 7.1.3 and IPC Unigy working fine but have found when dialling from IPC Unigy to either Unity Connection 9.x or UCCX 7.x, the call rings without being ...
In Callmanager 10.5 is there support for using an external headset electronic hookswitch device such as the Plantronics APU-71 with a 8961 IP Phone with expansion module? The 7900 IP Phones have an option to enable the electronic hookswitch in the p...
I have a Cisco 2911 router that needs to do T1 PRI with 32 voice DSPs.I think I need UC license and VWIC3-1MFT-T1/E1=. I don't see any onboard DSP in "show inv" or "show diag" so is it correct I need to purchase a PVDM2-32? Should this be installed o...
