IP Telephony and Phones

We have a multi-cluster environment with UCCE and CVP.Originally, ELCAC was not configured for inter-cluster traffic. (no LBM configured)We do use Locations in CVP to send IP originated calls from remote sites to a combo gateway in that same site.Int...

Hi Everyone,We have Mitel phones connected to 3750s.  All IP phones just reboot randomly for some reason.  The IP phones are on a different vlan than the PBX controller.  There are no obvious error logs and/or reboots on the router (2900), switches a...

I work with Call Manager and the original design has callers calling into the automated attendant and from there secretaries could process the calls further. They did not want dial by extension from the main AA because they didn't want to have phones...

Regarding CUCM 10.5:CUCM is still a little new to me in some areas and I'm still trying to wrap my head around the dial plan options.  I have an Avaya background and I understand dial plans and call routing very well in Avaya, but in CUCM 10.5, I see...

Our company is installing callmanager with a few IP phones (7841, 8831, 8945).I am documenting how to use the phones.Based on the user guides for these phones, I cannot tell what the actual difference is between Speed Dial & Fast Dial & Abbreviated D...

Hello All,Trying to get a better understanding of what I'm seeing on our CUBE.  If I make an outbound call, I am seeing a single entry for my call when I run the show sip-ua calls brief command.  When I make an inbound call to my DID I end up see abo...

Hi Guys, I tryind configuration voice mail in CUE, but, don´t working.  I am doing the follow test: I do external call to xxxx.5507 that is configurated call forward no answer and call forward busy. The DN is idle, and when the call try transfer to P...

Hi,Kindly is it possible to queue the calls in UCCX since CUCM not support that Thanks

hi guys i have presence ver 8.6 application that sinq to cucm pub 8.6 ver succefully.i need to sinq the presence to other cucm pub and not sure if its works.the presence is in secure mode ,also the cucm pub. can i perform this step whithout kill my d...

Hi Team,I have cisco 2911 voice supported routerI have 2 FXO ports on which I have connected 2 lines and I am planning to make a PSTN call using my Cisco IP phoneI tried with MGCP but due to caller ID issue, I am now planning to go for H.323.Can any ...

Hai i need to add 9 to miss call on call manager 10.5 using sip trunk to gatewaywill the globalisation localisation affect unity connection and contact centre express.any step by step guide available for sip trunk.

We have been assigned to deploy Analog gateway of series (VG310/ 320/35). However i am not able to find any sample config for the same.Would that be same like its predecessor VG224/248  ?  and what the "ren" and "dg-offset" command is used for. If an...