Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear All, After migration from UC 6.1.5 to UC 10.5,Cisco 7937G,Cisco ATA 186 and Cisco H323 Voice Gateway 2800 shows the status as "Device is not Trusted".Can anyone help to fix the IssueThanksTamimi
Hi, We have a CUCM Call Manager 10.0 with a Cisco 2811 H.323 gateway.Now everything is ok when the DN with none parition. DN can make outgoing calls and incoming calls.When this DN with a parition, this DN can make outgoing calls, but when the user c...
Rather than clicking though the drop down menus in CUCM, what is the most efficient way to capture a complete configuration settings in CUCM? I know some of the settings can be done using BAT, but what about other settings like Enterprise Parameters...
Hi guys,We have a few users requesting CFA from their 2nd line on 8941 phone (running latest firmware), however the softkey never show up. From Cisco 8945 doc , it says :Call Forward AllCall Forward All allows you to forward calls from any line on yo...
Hi,In our office there are some Cisco 7960/7940G IP phones . Please let me know1.How I can find current Firmware version?2.How to upgrade the Firmware?3.How to change extension number and user names? Thanks for your support in advance
I have been trying to setup a sip trunk between ccm and asterisk. I followed all info that I get in other forums.Currently I just get one way audio (asterisk to ccm). Also the call is dropped approximately one second when the person in the asterisk p...
I have two 7945 where the screen blinks breifly then the headset, mute and speaker buttons each come on and off. This is repeated twice then nothing happens for about 10 seconds and it repeats.If you want to see what it looks like: http://youtu.be/1...
I am setting up a fax system. A PRI will come into a router which will connect to a rightfax server via sip. I have a DID range on the rightfax server of let say (385) 555-xxxx. So do I need a voip peer and a pots peer to get the calls from the PS...
Hi allI have an end user with two different DN, CUCM is integrated with active directory using LDAP. As per the company policy can’t create two accounts . So how to display all the phone associated with the user in the corporate directory .? Please...
Help!!!When you enable "Auto Answer with Headset" an agent can still press the Headset button and break that function. Is there a way to keep the agent from being able to disable the Headset button on the phone (Cisco IP Phone 7962g) while maintaini...
Hi All,We are implementing CAC in gatekeeper for our customer. They are having a 2 Mbps uplink and 2 Mbps downlink for a specific zone dedicated to voice traffic.I would like to know if we need to configure the bandwidth-size for interzone as 2 Mbps ...
Just over 12 months ago, we migrated all our telephony users onto a stable v9 call manager/uccx platform from various versions and so far has been running smoothly. Recently 2 of our smaller sites, who use call transfer on a regular basis started to ...
I have a 10.5 deployment that is LDAP integrated. All of the users in questions already have phones and users, with all phone and line associations. I want to import CSFs for all users, but I don't think it will allow me to do a "phone/user" import...
Hi guys.I'm trying to register a cme to a trunk sip server but I get some error messages, the funny thing is that when I try to register a SIP cliente in my PC like a x-lite cliente, with the same parameters, it registers and I'm able to make calls.H...
Hi Guys,I've done to transfer CDR data to another server (billing server) by using sftp. Now I would like to know how to import these files to SQL Server 2008.Please advise and appreciate your help. Regards,Tan
