IP Telephony and Phones

cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Labels

Forum Posts

Hi, About UCCX with CTI ports and Call Control Group. 1- When all the agents are busy and a new inbound call arrives, the call is pending; but does this call use a CTI port? 2- Can we monitor the CTI ports in use? Regards,

sacik by Level 1
  • 564 Views
  • 2 replies
  • 0 Helpful votes

HiWe have a customer where we have configured SNR to MS-teams, and this works.What we want is encryption between CUCM and the CUBE that connects to MS-teams. And this we can't get this to workTo configure encryption between CUCM and CUBE is quite str...

Hello everyone.Without going to deep into the details, I'll try to explain what we are needing to do.Our organization participates in a public program to provide assistance to our members to address issues they have. The agency that manages the progr...

Hi,We are trying to establish TLS between a Cisco 6871 multiplatform phone and our sip server. The server uses a custom certificate derived from a custom CA.Even though this custom CA is already loaded to the phone via the Custom CA Rule, we get an U...

mrspock by Level 1
  • 572 Views
  • 2 replies
  • 0 Helpful votes

Hello Everyone,We have an HA CUBE on 4351.With our monitoring tool we see the SIP provider is sending us 200M but the tool shows we can only use 13.5M. We have a major call quality when reaching the 13.5M. We are unable to see where this cap is in ou...

mightyking by Level 6
  • 1850 Views
  • 12 replies
  • 0 Helpful votes

Resolved! CUCM Route Pattern

Hi Everyone Hope you guys' are doing wellI need a urgent help. I have created a route pattern for emergency number 999 but  its not working as I've doubt we are also using pattern number like 88XX or 99XX with predotcould you  help me with this?I wan...

Hello,We have Hub and Spoke voice distribution. We have CUCM at HQ and CME deployed at Branches. Currently I want to configure MoH on Branch routers so the music is always played through local gateway and not from CUCM over WAN. I have read all the p...

shraavan07 by Level 1
  • 4435 Views
  • 15 replies
  • 0 Helpful votes

Cisco Unified CM AdministrationSystem version: 12.5.1.13900-152-----------------------------------------I have a phone with a 4 digit extension number, extension 1234.The phone also has a 10 digit external number mask 937-331-5357.When I call another...