Dears, I have issue with DTMF to RightFax, when i am trying to call from any mobile the calls are going through even from any PSTN, but the issue if someone from his company (Extension) call the main number of the RF some time it works some time not....
IP Telephony and Phones
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Forum Posts
Resolved! 911 service at remote location
we have a small site that we installed 1 ip phone. that site has no srst router or phone lines of any kind at that location. It is also in a different state than the corporate office. That phone connects back to us over the WAN to our corporate BE6K ...
Hello , Lately we experience delay problems .For example when I hang up the phone it take the phone a few seconds until the call actually disconnect or when I answer calls I hear ringback for few seconds before the call actually connect . It happend...
Resolved! Extension Mobility PIN
As the EM, that would make the auth. from CM end users' PIN, which cannot sync with the LDAP. Is it possible to make the PIN auth. as LDAP?
I am having issues on occasion with users seeing blank pages when hitting the services button on their 7945 phones. When the user hits this button it should bring up the UCCX login page or their UCCX state page. However, on occasion this just shows a...
We currently have a legacy TDM ACD system used by the Call Centre running alongside CUCM 8.5 which is used by back office and admin staff.When we implemented the Call Manager we configured all our access ports with the Voice VLAN to make any office m...
I need to load balance a low volume of calls between 2 DNs.Incoming calls need to be evenly split between Employee1 and Employee2. If they don’t answer the call, it needs to go to their personal voicemail, not a common voicemail account.I think the ...
Hi all, we have a bunch of hunt groups that place the caller into a general voicemail box related to that group, "Sales" for example, if no one is available to take the call. We use 7861 phones with the 16 feature buttons down the right side. I'd l...
Hi, we have 2921 with CME with a VIC2-4FXO connected to the telco providers network. Everything worked fine for a couple of months,but since a few days we have a heavy distortioned ("motor") noise when we want to do an outside call (or receive an inb...
Resolved! Mac book pro as a daily drive Computer
HiAnyone has used a Macbook pro or Air as a daily drive computer for Collaboration Implementation and Troubleshooting?(Telnet, Cisco CUCM Web page, RTMT, CUE Editor and CCX Editor)i know many of those tools need to be on a windows virtual machine.Or ...
Hi All,We've got a strange problem at one of our buildings with a number of VG224 devices deployed, mainly for fax services.What we're noticing is that on occasion, certain fax machines will lose the ability to send/receive faxes. When checking the...
Hello everyone!We have a situation in a couple of our locations. They, unfortunately, have a T1 and ONLY a T1 @ 1.5Mbps ... inside they have about 10 phones...whenever someone has a need to download a considerable sized file from the web or simply wh...
Resolved! FXO Outbound Call not working
Hi all,Recently I have configured a voice gateway 2821 with 2 X 4FXO ports and 4FXO for incoming and the others are outgoing. The incoming call is working fine but the outgoing always showing engage tone. I have configured these 4 Outbound FXO lines ...
Hello,Scheme:Cisco SCCP-based IP Phone > CUCM 9.1 w/ SIP Trunk > CUBE (28XX, 151-4.M7) > SIP ITSPCUCM Active Call Proc. Node IP: 10.10.10.9CUBE Inside Interface IP: 10.10.10.10CUBE Outside Interface IP: 20.20.20.20ITSP SBC IP: 30.30.30.30ITSP SIP dom...
Hi;Is there an external program for CDRs reports ?. The only one I know is the Veriphy, but high price and only need to see the destinations that some are calling Annex (DN) specific.thank you.
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